Katie Lanning-Garcia
Canton
Summary
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
8
8
years of professional experience
Work History
Custodial Manager
Ashley Marie Group
Asheville, North Carolina
01.2022 - Current
- Assisted in resolving customer complaints regarding custodial services in a professional manner.
- Ensured compliance with safety regulations and implemented corrective measures when necessary.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Office Manager
Miguel Garcia (Mc Yard Maintenance)
Canton, NC
01.2020 - Current
Take phone calls get information so that they can give quotes do invoices for payment and estimates keep invoices and payments organized. Keep up with the schedule for the business and workers.
Supervisor
Queens of Paris cleaning service
Canton , NC
02.2018 - 08.2022
Education
GED -
Haywood Community College
Waynesville, NC07-2021
Skills
- Window washing
- Facilities management
- Graffiti removal
- Cleaning techniques
- Carpet cleaning
- Waste disposal
- Sanitation practices
- Leaf blowing
- Heavy lifting
- Trash collection
- Facility maintenance
- Strong work ethic
- Sanitation techniques
- Customer service
- Conflict resolution
- Staff management
- Inventory control
- Scheduling coordination
- Regulatory standards
- Communication skills
- Task delegation
- Work scheduling
- Workload prioritization
- Task assignment
- Invoice processing
- Staff scheduling
- Positive attitude
- Multitasking capacity
Languages
Spanish
Native or Bilingual
Timeline
Custodial Manager
Ashley Marie Group
01.2022 - Current
Office Manager
Miguel Garcia (Mc Yard Maintenance)
01.2020 - Current
Supervisor
Queens of Paris cleaning service
02.2018 - 08.2022
GED -
Haywood Community College