Katie Kear
Winston-Salem
Summary
Results-driven leasing agent with experience in managing lease agreements and ensuring compliance. Recognized for exceptional relationship-building skills and effective problem-solving abilities, contributing to a positive tenant experience and operational efficiency.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Gingko Residential
Winston-Salem
08.2022 - 05.2026
- Assisted prospective tenants with property tours and leasing information.
- Managed lease agreements and ensured compliance with company policies.
- Coordinated maintenance requests and communicated with service teams.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Facilitated communication between tenants and management regarding concerns or inquiries.
- Maintained accurate records of tenant applications and renewals in the database.
- Coordinated maintenance requests, ensuring timely resolution through effective communication with service teams.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Server/Key Holder
East Coast Wings + Grill
Winston-Salem
01.2020 - 07.2022
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders through point-of-sale system, enhancing order accuracy and service speed.
- Trained new servers on menu items and service standards, ensuring consistency and high-quality customer experiences.
- Collaborated with restaurant staff to streamline operations and improve overall service quality.
- Opened and closed store, ensuring security and compliance procedures were followed.
Education
High School Diploma -
Ronald W. Reagan High School
Pfafftown, NC06-2015
Some College (No Degree) - Real Estate License
Aceable Agent
Austin, TX05-2026
Skills
- Lease management
- Property management
- Leasing and sales
- CRM software
- Fair housing policies
- Customer service
- Problem solving
- Time management
- Communication skills
- Relationship building
Timeline
Leasing Agent
Gingko Residential
08.2022 - 05.2026
Server/Key Holder
East Coast Wings + Grill
01.2020 - 07.2022
High School Diploma -
Ronald W. Reagan High School
Some College (No Degree) - Real Estate License
Aceable Agent