KATIE DEL ANGEL
Newton
Summary
Dedicated and experienced team member with over three years at Affordable Dentures & Implants, eager to advance within the organization. Committed to delivering high-quality patient care and enhancing operational efficiency, contributing to team success. Open to relocation opportunities that facilitate career growth and further development within the company. Passionate about leveraging skills and experience to pursue a higher-level role that drives both personal and organizational achievements.
Overview
17
17
years of professional experience
Work History
Traveling Practice Support Specialist (PSS)
Affordable Dentures & Implants
11.2023 - Current
- I started my journey with Affordable Dentures and implants in my local office as an FDA and occasional DA for a little over a year before transitioning into the PSS role.
- As a traveling practice support specialist it is my role to go into a new office weekly or bi-weekly figure out the office’s strengths and weaknesses between employees find new ways to make the office have better flow and handle an outstanding balance.
- Greeted and checked in guests, ensuring a positive first impression and providing excellent customer service
- Managed high call volume, efficiently handling inquiries, reservations, and guest requests
- Maintained accurate records of room availability and guest accounts using computerized systems
- Resolved guest complaints promptly and effectively to ensure satisfaction and repeat business
ER CLERK
IREDELL MEMORIAL HOSPITAL
Statesville, NC
10.2020 - 11.2022
- As an 3rd shift ER clerk I was responsible for registering patients in triage as well as in the back when they arrive by EMS or police escort, I'm responsible for updating their files and medical records running insurance as needed, I'm responsible for changing their record if a patient is to be admitted to the hospital
- I put in what bed, floor, and room they are to be moved to as well as the diagnosis as to why they are being admitted. I'm in charge of whatever the doctors need as far as calling on call Doctors for consults
- I also call other hospitals to schedule transfers for patients when needed i file and maintain all patients records while on my shift and file them accordingly.
General manager
U-Haul Moving and Storage
Hickory, NC
01.2019 - 10.2022
- Led daily operations of a high-volume U-Haul moving and storage facility, ensuring exceptional customer service and operational efficiency
- Managed rental fleet logistics including trucks, trailers, and towing equipment; optimized availability and turnaround times
- Supervised, trained, and scheduled staff; improved team performance through coaching and accountability measures
- Drove revenue growth by meeting or exceeding sales targets for rentals, storage units, and retail moving supplies
- Maintained occupancy levels for self-storage units through marketing, pricing strategies, and customer outreach
- Ensured compliance with company policies, safety standards, and local regulations
- Handled customer escalations and resolved issues to maintain high satisfaction and retention rates
- Oversaw inventory management for retail products (boxes, packing supplies, etc.) and minimized shrinkage
- Monitored financial performance including budgeting, P&L, payroll, and cost controls
HR Coordinator/Administrative Assistant
Tri Tech Mechanical
Charlotte, NC
02.2009 - 03.2013
- Coordinated full-cycle recruiting including job postings, candidate screening, interview scheduling, and onboarding
- Maintained employee records and HRIS systems, ensuring accuracy and confidentiality of personnel data
- Assisted with payroll processing, timekeeping, and benefits administration
- Supported HR compliance with company policies, labor laws, and documentation requirements
- Facilitated new hire orientation and onboarding processes to ensure smooth integration
- Managed office operations including scheduling, correspondence, filing, and supply inventory
- Served as a point of contact for employee inquiries regarding HR policies, benefits, and procedures
- Prepared reports, presentations, and internal communications for management
- Coordinated meetings, training sessions, and company events
- Handled confidential information with discretion and professionalism
Education
Associates Degree - applied Science
South College of Nashville
06-2014
GED - undefined
Catawba Valley Community College
10-2009
High School - undefined
East Burke High School
05-2004
Skills
- Strong organization
- Professionalism and ethics
- Workflow optimization
- Data analysis proficiency
- Software expertise
- Attention to detail
- Multitasking and organization
- Positive attitude
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Traveling Practice Support Specialist (PSS)
Affordable Dentures & Implants
11.2023 - Current
ER CLERK
IREDELL MEMORIAL HOSPITAL
10.2020 - 11.2022
General manager
U-Haul Moving and Storage
01.2019 - 10.2022
HR Coordinator/Administrative Assistant
Tri Tech Mechanical
02.2009 - 03.2013
GED - undefined
Catawba Valley Community College
High School - undefined
East Burke High School
Associates Degree - applied Science
South College of Nashville