Katie Clayton
Garner
Summary
Results-oriented individual with a background in high-volume client service. Proven ability to diagnose issues, manage complex schedules, and ensure satisfaction. Seeking to leverage these strengths to provide efficient and empathetic IT support.
Overview
11
11
years of professional experience
Work History
Master Stylist
The Junction Salon
09.2024 - Current
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success
Logistics Coordinator
Thistle
06.2024 - 02.2025
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with route drivers and customer service teams to address client concerns and expedite orders when necessary.
Assistant Manager
Believe Beauty Co
06.2014 - 05.2024
- Worked closely with ownership and general manager to boost sales through successful advertising campaigns.
- Oversaw point of sales information, inventory reports, and payroll.
- Implemented and upheld salon policies and procedures consistently among all staff members.
- Hired qualified employees and appointed specific team members to train each new hire.
- Assisted with client bookings efficiently and accurately in a high-paced environment.
Master Stylist
Believe Beauty Co
06.2014 - 05.2024
- Consistently maintained the highest sales values among service and retail categories.
- Utilized excellent client relationships and customer service practices to continually expand clientele list.
- Created unique color, cuts, and styling based on individual client traits and lifestyle.
Education
Cosmetology License -
Paul Mitchell The School Jersey Shore
08-2014
Business Administration
York College of Pennsylvania
05-2012
Skills
- Product and service knowledge
- Customer Relations
- Workload Management
- Multitasking
Timeline
Master Stylist
The Junction Salon
09.2024 - Current
Logistics Coordinator
Thistle
06.2024 - 02.2025
Assistant Manager
Believe Beauty Co
06.2014 - 05.2024
Master Stylist
Believe Beauty Co
06.2014 - 05.2024
Cosmetology License -
Paul Mitchell The School Jersey Shore
Business Administration
York College of Pennsylvania
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