Katie Butler
Lumberton
Summary
Professional in educational support roles, well-versed in student guidance and administrative functions. Expertise in coordinating academic resources and providing tailored support to enhance student outcomes. Known for collaborative spirit and adaptability, ensuring smooth operations and responsive service to evolving needs. Proficient in managing student information systems and career counseling techniques.
Overview
19
19
years of professional experience
Work History
Guidance Technician
Public Schools Of Robeson County
08.2005 - 02.2024
- Mentored students through the college application process, increasing acceptance rates to competitive universities.
- Managed caseloads efficiently by prioritizing tasks based on urgency while maintaining high-quality service delivery for all students.
- Provided crisis intervention services when necessary, ensuring the safety and well-being of all students involved.
- Collaborated with teachers, administrators, and parents to create support systems for at-risk students.
- Contributed to a safe learning environment by addressing any behavioral issues promptly and effectively through mediation techniques or appropriate disciplinary measures when necessary.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Maintained Records room with student folders,
Education
Associate of Science - Secretarial Science
Robeson Community College
Lumberton, NC06-1978
Skills
- Multicultural competence
- Customer service
- Computer skills
- Dedicated team player
- File organization
- Documentation and recordkeeping
- Office management
- Administrative support
- Document management
- Filing
- Mail handling
- Writing reports
Timeline
Guidance Technician
Public Schools Of Robeson County
08.2005 - 02.2024
Associate of Science - Secretarial Science
Robeson Community College
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