Adaptable professional with 17 years of experience and a proven knowledge of customer service, customer communications, and conflict resolution. Aiming to leverage my skills to successfully fill any role at your company.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Meat Cutter
PUBLIX SUPERMARKETS
10.2009 - 10.2022
Receive, inspect, and store meat upon delivery, to ensure meat quality.
Supervise other butchers or meat cutters.
Record quantity of meat received and issued to cooks and/or keep records of meat sales.
Customer Service Staff, Oct 2009 - Oct 2022
Assist customers by providing information and resolving their complaints.
Supervise others and provide on-the-job training.
Issue receipts, refunds, credits, or change due to customers.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Construction Worker
CONCRETE LMC
01.2006 - 01.2007
Read plans, instructions, or specifications to determine work activities.
Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes.
Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.
Operate jackhammers or drills to break up concrete or pavement.
Smooth or finish freshly poured cement or concrete, using floats, trowels, screeds, or powered cement finishing tools.
Mix, pour, or spread concrete, using portable cement mixers.
Grind, scrape, sand, or polish surfaces such as concrete, marble, terrazzo, or wood flooring, using abrasive tools or machines.
Tend machines that pump concrete, grout, cement, sand, plaster, or stucco through spray guns for application to ceilings or walls.
Bagger/Cashier
HARRIS TEETER
01.2005 - 01.2006
Greet customers entering establishments.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Sort, count, and wrap currency and coins.
Offer customers carry-out service at the completion of transactions.