Katie Alley

My day to day at Golden Rule Cleaning Co. includes the responsibilities of-

• Performing detailed cleaning of residential and commercial properties, ensuring high standards of cleanliness.
• Utilizing various cleaning equipment and tools to maintain efficiency and effectiveness in all tasks.
• Developing and implementing cleaning schedules to optimize workflow and meet client expectations.
• Conducting routine inspections to ensure compliance with company quality control standards.
• Collaborating with clients to address specific needs, enhancing customer satisfaction through tailored services.
• Identifying process improvements that increase operational efficiency to reduce time spent on repetitive tasks.

My workday is an independent one. I go straight to the clients home and back, this role is heavy in personal responsibility.

My day to day at Earthbound Trading Co. consists of-

• Supervising daily store operations, ensuring optimal workflow and customer satisfaction.
• Managing inventory levels through effective stock replenishment and organization.
• Executing visual merchandising strategies to enhance store presentation and drive sales.
• Developing strong customer relationships, fostering loyalty and repeat business.
• Implementing loss prevention measures, reducing shrinkage and safeguarding assets.
• Management of daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

During my time at Goodwill I worked as a Team Lead. My responsibilities included-

• Opening and Closing the store.
• Running the register during breaks.
• Leading team in daily operations, ensuring efficient workflow and adherence to organizational standards.
• Counting registers and handling deposits.
• Mentored staff on best practices, fostering professional development and enhancing team performance.
• Implemented process improvements, resulting in streamlined operations and increased productivity.
• Coordinated training sessions for new employees, promoting knowledge transfer and skill enhancement.

A shift consisted of managing 4 departments of the store, ensuring a steady flow of the workday, and the well-being of employees and customers.

During my time at Gifts and Grounds my main task was to run the Coffee Bar and the Retail counter, this task was done with a team and by myself.

I moved into a Key Holder role after one month of employment. My responsibilities included-

• Opening and closing the store.
• Opening and closing the registers.
• Replenishing the registers with cash from the safe.
• Working as shift lead.

I moved into the additional role of Market Runner after 8 months of employment. My responsibilities included-

• Managing the stock of our hotels.
• Managing the stock in the store.
• Running inventory counts.
• Placing orders.
• Checking in deliveries.
• Sorting them in the stock room.

With these responsibilities I always stayed on top of the well being of my co-workers and the customers in our store.

During my time at Coffee Cup Cafe I worked as a part-time server. My responsibilities included-

• Preparing plates for the order tickets.
• Bringing out plates to the customers.
• Aiding customers with any requests.
• Cleaning tables in between customers.
• Restocking ingredients and supplies.
• Cross training within the cafe.
• Handing out online orders.
• Taking orders over the phone.

Throughout my shift I stayed on top of the tables I was serving while ensuring the movement of the kitchen.