Kati Loveland
Monroe
Summary
Billing management professional with strong expertise in financial oversight, invoicing, and accounts receivable processes. Known for fostering team collaboration and driving results, ensuring seamless operations and client satisfaction. Adept at adapting to evolving needs and establishing efficient workflows through leadership, analytical skills, and attention to detail. Highly reliable, with focus on precision and efficiency in managing billing cycles.
Overview
16
16
years of professional experience
Work History
Billing and Credentialing Specialist
Connect N Care ABA
04.2024 - Current
- Streamlined credentialing processes to enhance accuracy and efficiency in provider onboarding.
- Managed provider documentation and maintained up-to-date records in credentialing databases.
- Conducted audits of credentialing files to identify discrepancies and implement corrective actions.
- Processed and reviewed billing statements to ensure accuracy and compliance with company policies.
- Coordinated with clients to resolve discrepancies and enhance customer satisfaction.
- Managed payment processing, reducing errors through meticulous attention to detail and consistency.
- Researched and resolved billing discrepancies to enable accurate billing.
Billing Manager
Mosaic Pediatric Therapy
01.2021 - 04.2024
- Assist Director of Revenue in daily tasks, workflows, and procedures.
- Oversee and manage 17 locations along with 3 billing staff members.
- Interview and participate in hiring and training new employees.
- Manage and run AR reports to identify possible trends.
- Balance EFTs with bank deposit report.
Billing Manager
Bluefish Medical
04.2021 - 12.2021
- Oversee and manage 5 billing departments, and 3 staff members.
- Interview and participate in hiring employees.
- Enter and reconcile daily charge posting in various systems.
- Manage and run AR reports to identify possible trends.
- Remote
Billing Manager
Medbest Medical Management
01.2017 - 01.2021
- Assist the Associate Director of Billing in daily tasks.
- Oversee and manage 16 billing departments, and 100+ staff members.
- Interview and participate in hiring employees.
- Meet monthly with insurance companies to ensure claim resolution.
- Interact with Compliance officer in reviewing compliance requests.
- Run charge, payment, and denial reports and export to Excel.
- Host college tours for possible internships.
Billing Supervisor
Medbest Medical Management
01.2010 - 01.2017
- Oversee and manage 5 billing departments, and 6 staff members.
- Ensure all staff members are trained on insurance guidelines and procedures including Workers’ Compensation
- Accountable for communicating ICD10 and charge review updates to staff members.
- Initiate and maintain client contact.
- Assist in interviewing potential new hires.
- Track, communicate, and resolve AR billing trends and issues.
- Investigate high level denials and appeals.
- Responsible for patient collection accounts; recalling, resolving, and posting.
- Update United Healthcare spreadsheet of current issues.
- Involved in creating team oriented atmosphere; Medbest employees and staff members.
Front Desk Receptionist
Immediate Medical Care of CNY
01.2013 - 01.2015
- Greet patients and provide instruction as they come in.
- Understand HIPPA confidentiality laws and regulations.
- Collect patient balances and copayments.
- Responsible for balancing cash drawer every shift.
- Answer telephone calls and provide relevant information.
Education
Associates Degree - Medical Billing
Bryant and Stratton College
Syracuse, New York05.2010
Skills
- Microsoft Office including Excel, Word, and PowerPoint
- Epic, Medent, Medic, IHCFA, eDrawer, Allscripts, Central Reach and Waystar
- HIPAA compliance
Timeline
Billing and Credentialing Specialist
Connect N Care ABA
04.2024 - Current
Billing Manager
Bluefish Medical
04.2021 - 12.2021
Billing Manager
Mosaic Pediatric Therapy
01.2021 - 04.2024
Billing Manager
Medbest Medical Management
01.2017 - 01.2021
Front Desk Receptionist
Immediate Medical Care of CNY
01.2013 - 01.2015
Billing Supervisor
Medbest Medical Management
01.2010 - 01.2017
Associates Degree - Medical Billing
Bryant and Stratton College