Kathy Brinkley Turner

• Develop lesson plans for a diverse population to enhance student engagement and learning outcomes.
• Deliver instructional content utilizing various teaching methodologies and technologies.
• Supervised and monitored student progress as they applied patient care practices and procedures according to state and national standards.
• Assign students to staff and patients according to established program-facility contractual agreements.
• Prepare students for statewide credentialing exams by adhering to best practices within the education and healthcare instructional environments.
• Used company software and databases to maintain records of class assignments.
• Communicate effectively with program director and support staff to create class schedules for both Nurse Aide and Medication Aide students to meet community needs.

• The Grant Funded Project to Address the Serious Shortage of RNs in Home Health and Hospice
• Developed curriculum proposals and course guide materials; published state-approved curricula for statewide dissemination.
• Analyzed statistical data and reports to identify trends in programs, informing necessary changes in rules and procedures.
• Prepare, review, and analyze statistical data and reports to determine trends in programs and need for rules changes and changes in policies and procedures.
• Managed multiple state contracts, overseeing the testing vendor for 30,000 Nurse Aide and Medication Aide Competency exams
• Develop test items for Nurse Aide I, Medication Aide, Home Care Aide, and Geriatric Aide courses.
• Collaborated with key agency partners including North Carolina Board of Nursing and North Carolina Community College System to align training initiatives.

• Led training sessions on patient care techniques, enhancing instructional effectiveness.
• Implemented comprehensive nursing curriculum for diverse student populations.
• Mentored future nurse aides in clinical skills and ethical practices, fostering professional growth.
• Evaluated student performance through assessments, ensuring competency in essential nursing skills.
• Collaborated with healthcare professionals to align training with industry standards and best practices.
• Oversaw administrative tasks, including scheduling and record-keeping, streamlining operations within the program.
• Enhanced learning environments by integrating technology into training modules and educational resources.
• Maintained accurate records of student progress and attendance, ensuring timely completion of required documentation for certification purposes.
• Developed effective classroom management strategies, fostering a positive learning environment that encouraged active participation from all students.
• Organized practical skill demonstrations for students, allowing them to gain hands-on experience in a controlled environment.
• Provided individualized support to struggling students through one-on-one meetings and personalized study plans, leading to increased academic success rates.
• Established strong rapport with local healthcare facilities, coordinating clinical placements for students to gain valuable work experience.
• Developed strong relationships with students, serving as a trusted mentor and resource for career guidance and personal growth.
• Ensured compliance with state requirements for nurse aide training programs by regularly reviewing course content and making necessary updates as needed.
• Evaluated and assessed students on their clinical skills, providing constructive feedback for continuous improvement and professional growth.
• Protected patients' dignity, rights, and safety while providing students numerous learning opportunities each day.

• Directed branch operations to achieve strategic goals and enhance customer satisfaction.
• Developed training programs for staff, fostering a culture of continuous learning and professional development.
• Streamlined processes to increase efficiency, reducing operational costs while maintaining service quality.
• Monitored key performance indicators, adjusting strategies to meet evolving customer needs and market demands.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Worked with partners with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
• Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
• Coordinated with IT department to enhance cybersecurity measures, protecting customer data and transactions.
• Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
• Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.

• Directed planning and development of educational materials and conferences supporting Health Science Career Cluster pathways, enhancing curriculum for Therapeutic Services, Diagnostic Services, Health Informatics, Support Services, and Biotechnology, Research and Development.
• Developed teacher education and staff development materials for middle and high school teachers in Health Science and Career-Technical Education, improving instructional resources and support.
• Created online teacher education course instructing teachers on classroom strategies and activities for teaching emergency preparedness to middle and high school students.
• Created test items for clients based on specific content and current test-writing standards.

• Guided NCHOSA in developing programs for future healthcare professionals.
• Developed innovative curriculum frameworks aligned with state educational standards.
• Collaborated with educators to enhance instructional strategies and improve student engagement.
• Provided training and support for teachers in implementing new curriculum initiatives.

• Implemented approved Health Science curriculum to high school students.
• Utilized technology and knowledge/experience of the healthcare industry to guide/advise students on future career pathways.
• Assisted with the state in the development of the high school course, Introduction to Biotechnology, for students in the Health Science Education Pathways.

Provided competent and compassionate nursing care to a diverse population of new mothers, newly-born infants and families.

• Administered patient care plans, ensuring adherence to established protocols and best practices.
• Collaborated with multidisciplinary teams to enhance patient outcomes and streamline workflows.

Provided direct care to complex groups of patients in the area of women, infants, and children.

Directly supervised 25+ nurses and other staff members.

Certified as Infection Control Practitioner - responsible for implementing CDC guidelines in the control of hospital-acquired infections, including HIV and Hepatitis.

• Licensed as a Registered Nurse in North Carolina January 1980-present
• Licensed Secondary Health Science Teacher currently inactive
• NC Board of Nursing approval as a Medication Aide Instructor 2023-present