Summary
Overview
Work History
Education
Skills
Teach for ABC Internship
Timeline
Generic

Kathryn L. Guerra

Advance,NC

Summary

Accomplished consultant with a proven track record of driving impactful business outcomes through strategic planning and in-depth analysis. Expertise in cultivating trusted relationships, managing cross-functional teams, and delivering tailored solutions that align with client needs. Recognized for adaptability, collaboration, and a results-driven mindset, complemented by strong skills in business case development and stakeholder engagement. Committed to leveraging analytical insights to foster growth and enhance organizational effectiveness.

Overview

14
14
years of professional experience

Work History

Senior Consultant, Strategic & Business Planning

Novant Health Corporate
Winston-Salem, NC
08.2022 - 06.2026
  • Served as trusted strategic planning partner to Cancer, Surgery, and Women's & Children's Physicians in Chief and Administrative Vice Presidents
  • Created assessments to assist leaders in data driven decision making on large, complex system, market, and facility based initiatives in areas including but not limited to strategic clinic and physician geographic placement, service growth and expansion, and forecasting need for acute care beds, operating rooms, and other assets
  • Cultivated relationships and led discussions with team members across multiple internal departments including but not limited to Finance, Data Analytics, Real Estate, Design and Construction, Marketing, Government Relations, Recruitment, and Payor Relations to push for timely execution on assessments
  • Conducted stakeholder interviews, gathered quantitative and qualitative data, and facilitated dialogue with leadership teams and physicians to develop strategic growth plans for multiple service lines
  • Developed mechanisms for tracking execution on strategic plan tactics and met with service line leaders to monitor performance against target timelines and metrics
  • Partnered with Physicians in Chief and Surgical services leadership to develop annual business cases and secure approval for the ongoing multi-million dollar expansion of Novant Health's surgical robot fleet
  • Facilitated discussions between Novant Health and UNC Health physician and administrative pediatric service line leaders to track efforts towards expanding access for patient treatment closer to home
  • Presented at the NCQA Health Innovation Summit alongside Novant Health CMIO to share with peer organizations how Novant Health established a food security program for pregnant patients
  • Led projects with the support of Associate Consultants while coaching their development

Consultant, Strategic & Business Planning

Novant Health Corporate
Winston-Salem, NC
07.2019 - 08.2022
  • Developed and presented market analyses to service line, market, and facility leaders to assist in data driven decision making for strategic planning infrastructure projects and other business planning projects

Associate Consultant, Strategic & Business Planning

Novant Health Corporate
Winston-Salem, NC
01.2018 - 07.2019
  • Supported senior consultants and planning leadership on regional and system level strategic projects to foster organizational growth

Associate Principal, Client Services

The Advisory Board Company
Washington, DC
01.2017 - 12.2017
  • Served as a strategic partner and consultant to hospitals and health systems by conducting quality assurance calls, strategic planning sessions, monthly research calls, and in person meetings to drive utilization and value
  • Performed commercial responsibilities including creation and negotiation of renewal contracts, client retention, managing at-risk clients, and reporting progress on revenue targets to Senior Leadership
  • Coordinated with Advisory Board Consulting and Performance Technologies divisions to identify appropriate opportunities for clients to expand their portfolio with additional Advisory Board memberships
  • Managed a pool of over $4 million in annual renewal revenue for 40+ clients
  • Directed performance of Account Management Associate, delegated tasks, and provided ongoing career guidance and feedback

Senior Dedicated Advisor, Client Services

The Advisory Board Company
Washington, DC
10.2013 - 01.2017
  • Served as a strategic partner and consultant to medical device and pharmaceutical companies by conducting quality assurance calls, strategic planning sessions, monthly research calls, and in person meetings to drive utilization and value
  • Managed all phases of client support – new product training; constant utilization; contract renewal; and ongoing client support, interaction, and consultation
  • Managed pool of $3.8 million in annual renewal revenue for 50+ clients and achieved account renewal rate of 96.5% in 2016
  • Supported growth of new Dedicated Advisors by serving as peer mentor, providing regular performance feedback, shadowing calls and client interactions, and fostering skill development
  • Recognized as Account Manager of the month and coordinating with Advisory Board research experts to ensure prompt and accurate responses to client inquiries
  • Received nomination to be 1 of 9 account managers participating in the Advisory Board Commercial Fellowship

Marketing Associate / Marketing Associate, Research & Insights

The Advisory Board Company
Washington, DC
10.2012 - 10.2013
  • Assisted Director through identification of strong business opportunities and execution of strategic marketing campaigns
  • Identified over 100 opportunities and facilitated closing of over $150,000 in new business
  • Received distinction as top sales lead passer in firm competition
  • Recipient of Constant Growth Award for excelling in the Associate role while performing stretch roles
  • Designated as liaison for the Cardiovascular Roundtable and Oncology Roundtable research programs to prepare for weekly marketing discussions, collaborate with syndicated research leaders, and manage distribution of research materials

Education

Master of Business Administration -

Wake Forest University, Schools of Business
Winston-Salem, NC
05.2021

Bachelor of Science - Business and Enterprise Management

Wake Forest University, Schools of Business
Winston-Salem, NC
05.2012

Skills

  • Strategic planning
  • Data synthesis and storytelling
  • Teamwork mindset
  • Client relationships
  • Project leadership
  • MS office

Teach for ABC Internship

  • Selected as Teach for Advisory Board program Mentor / Trainer, completed TFA internship, trained 80+ new hires, mentored 4 team members, and served on Training Strategic Planning Committee
  • Received honorary distinction of Best Trainer and Best Mentor

Timeline

Senior Consultant, Strategic & Business Planning

Novant Health Corporate
08.2022 - 06.2026

Consultant, Strategic & Business Planning

Novant Health Corporate
07.2019 - 08.2022

Associate Consultant, Strategic & Business Planning

Novant Health Corporate
01.2018 - 07.2019

Associate Principal, Client Services

The Advisory Board Company
01.2017 - 12.2017

Senior Dedicated Advisor, Client Services

The Advisory Board Company
10.2013 - 01.2017

Marketing Associate / Marketing Associate, Research & Insights

The Advisory Board Company
10.2012 - 10.2013

Master of Business Administration -

Wake Forest University, Schools of Business

Bachelor of Science - Business and Enterprise Management

Wake Forest University, Schools of Business
Kathryn L. Guerra