Kathryn Williams
Smithfield
Summary
Dedicated Office Administrator skilled in enhancing operational workflows and driving customer satisfaction. Experienced in document management and fostering collaboration across departments, ready to support organizational success through effective administrative support.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified Nursing Assistant position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Administrator
Edward Jones
Garner, NC
05.2025 - Current
- Streamlined office operations by managing scheduling and coordinating meetings for team efficiency.
- Maintained accurate records using Microsoft Office Suite to support data integrity and reporting needs.
- Facilitated communication between departments, enhancing collaboration and reducing response times to client inquiries.
- Implemented filing system improvements, increasing document retrieval speed and overall organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Cashier
Health Smart Pharmacy
Clayton, NC
08.2024 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Managed inventory levels by restocking merchandise and removing expired products.
- Collaborated with team members to improve store operations and customer service strategies.
- Conducted cash handling procedures accurately, ensuring balanced registers at shift end.
- Resolved customer issues effectively, ensuring high satisfaction rates and repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Child Caregiver
Babysitting Service
Smithfield, NC
06.2022 - 08.2024
- Supervised daily activities to ensure children's safety and well-being.
- Developed engaging educational activities to promote cognitive and social development.
- Communicated effectively with parents regarding child progress and concerns.
- Implemented behavior management strategies to foster positive interactions among children.
- Monitored children's safety and well-being, ensuring a secure environment at all times.
- Developed engaging educational activities to promote cognitive and social development in children.
- Adapted care strategies based on individual needs, enhancing overall child development outcomes.
- Maintained accurate records of children's activities and developmental milestones for parent updates.
Education
Certified Nursing Assistant - Radiology
Johnston Community College
Smithfield, NC05-2027
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Customer engagement
- Document management
- Leadership and supervision
- Scheduling appointments
- Customer relationship management (CRM)
- Salesforce management
- Scanning and copying
- Team leadership
Accomplishments
- Completed manager training program.
- Resolved product issue through consumer testing.
Certification
- Certified, Nursing Assistant
Languages
English
Full Professional
Timeline
Office Administrator
Edward Jones
05.2025 - Current
Cashier
Health Smart Pharmacy
08.2024 - 12.2025
Child Caregiver
Babysitting Service
06.2022 - 08.2024
Certified Nursing Assistant - Radiology
Johnston Community College