Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Hunt

Winston-Salem

Summary

Dedicated professional with a positive attitude and strong customer service skills, experienced as a Pharmacy Technician at CVS Pharmacy. Proven ability to enhance workflow and maintain accuracy in medication dispensing. Known for attention to detail and effective communication, consistently improving patient satisfaction and operational efficiency.

Overview

11
11
years of professional experience

Work History

Delivery Driver

DoorDash
02.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Pharmacy Technician

CVS Pharmacy
09.2017 - 05.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

CNA

Southfork Assisted Living
04.2014 - 09.2017
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Education

High School Diploma -

North Forsyth High School
Winston-Salem, NC
06.1988

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Stocking and inventory
  • Customer interaction
  • Verbal and written communication
  • Cash transaction handling
  • Clear communication
  • Multitasking and organization

Timeline

Delivery Driver

DoorDash
02.2023 - Current

Pharmacy Technician

CVS Pharmacy
09.2017 - 05.2023

CNA

Southfork Assisted Living
04.2014 - 09.2017

High School Diploma -

North Forsyth High School

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Kathryn Hunt