Summary
Overview
Work History
Education
Skills
Timeline
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Kathrina Shaw

Hendersonville

Summary

Dedicated animal care professional with hands-on expertise in grooming and pet handling. Builds strong client relationships while managing animal care responsibilities and ensuring a safe environment. Proven track record in delivering personalized services that enhance client satisfaction and foster repeat business.

Overview

6
6
years of professional experience

Work History

Groomer

The Refind Pup
Horse Shoe
04.2025 - Current
  • Groom dogs safely and professionally, ensuring comfort and well-being
  • Communicate effectively with clients to understand needs and expectations
  • Manage time efficiently to complete appointments in a fast-paced environment
  • Resolve client concerns and adapt services to meet individual pet needs

Daycare Attendant

A Dog’s Night Inn
Flat Rock
10.2023 - 04.2025
  • Maintained a safe, clean, and structured environment for dogs in a daycare setting
  • Monitored group play to ensure animal safety and positive behavior
  • Administered meals and medications according to individual care plans
  • Recognized and responded to signs of stress, illness, or behavioral issues

Pet Sitter

Self-Employed Pet Sitter
Hendersonville
07.2022 - 12.2024
  • Founded and managed a successful pet sitting business
  • Provided reliable services such as dog walking, feeding, and administering medications to ensure pet well-being
  • Cultivated strong client relationships, leading to high levels of repeat business and client referrals
  • Coordinated scheduling, client communication, and daily operations to maintain seamless service delivery

Cashier

Wag! A Unique Pet Boutique
Hendersonville
08.2020 - 08.2022
  • Increased sales through product knowledge and effective customer engagement
  • Provided personalized customer service by fitting pets for harnesses, collars, jackets, shoes, and muzzles
  • Advised customers on pet nutrition, dietary needs, and allergy considerations
  • Supported pet owners by demonstrating handling techniques for animals with behavioral challenges
  • Handled high-pressure situations with strong problem-solving and communication skills
  • Took on leadership responsibilities, including team support and daily operations management

Education

Certificate -

Animal Behavior College
10-2025

Diploma -

West Hendersonville High School
3600 Haywood Rd, Hendersonville, NC 28791
06-2021

Skills

  • Animal Handling & Behavior Knowledge
  • Customer Service & Client Relations
  • Sales & Product Knowledge
  • Problem Solving & Adaptability
  • Time Management
  • Detail-Oriented
  • Ability to Work in Fast-Paced Environments
  • Leadership & Team Collaboration

Timeline

Groomer

The Refind Pup
04.2025 - Current

Daycare Attendant

A Dog’s Night Inn
10.2023 - 04.2025

Pet Sitter

Self-Employed Pet Sitter
07.2022 - 12.2024

Cashier

Wag! A Unique Pet Boutique
08.2020 - 08.2022

Certificate -

Animal Behavior College

Diploma -

West Hendersonville High School
Kathrina Shaw