Kathrina Shaw
Hendersonville
Summary
Dedicated animal care professional with hands-on expertise in grooming and pet handling. Builds strong client relationships while managing animal care responsibilities and ensuring a safe environment. Proven track record in delivering personalized services that enhance client satisfaction and foster repeat business.
Overview
6
6
years of professional experience
Work History
Groomer
The Refind Pup
Horse Shoe
04.2025 - Current
- Groom dogs safely and professionally, ensuring comfort and well-being
- Communicate effectively with clients to understand needs and expectations
- Manage time efficiently to complete appointments in a fast-paced environment
- Resolve client concerns and adapt services to meet individual pet needs
Daycare Attendant
A Dog’s Night Inn
Flat Rock
10.2023 - 04.2025
- Maintained a safe, clean, and structured environment for dogs in a daycare setting
- Monitored group play to ensure animal safety and positive behavior
- Administered meals and medications according to individual care plans
- Recognized and responded to signs of stress, illness, or behavioral issues
Pet Sitter
Self-Employed Pet Sitter
Hendersonville
07.2022 - 12.2024
- Founded and managed a successful pet sitting business
- Provided reliable services such as dog walking, feeding, and administering medications to ensure pet well-being
- Cultivated strong client relationships, leading to high levels of repeat business and client referrals
- Coordinated scheduling, client communication, and daily operations to maintain seamless service delivery
Cashier
Wag! A Unique Pet Boutique
Hendersonville
08.2020 - 08.2022
- Increased sales through product knowledge and effective customer engagement
- Provided personalized customer service by fitting pets for harnesses, collars, jackets, shoes, and muzzles
- Advised customers on pet nutrition, dietary needs, and allergy considerations
- Supported pet owners by demonstrating handling techniques for animals with behavioral challenges
- Handled high-pressure situations with strong problem-solving and communication skills
- Took on leadership responsibilities, including team support and daily operations management
Education
Certificate -
Animal Behavior College
10-2025
Diploma -
West Hendersonville High School
3600 Haywood Rd, Hendersonville, NC 2879106-2021
Skills
- Animal Handling & Behavior Knowledge
- Customer Service & Client Relations
- Sales & Product Knowledge
- Problem Solving & Adaptability
- Time Management
- Detail-Oriented
- Ability to Work in Fast-Paced Environments
- Leadership & Team Collaboration
Timeline
Groomer
The Refind Pup
04.2025 - Current
Daycare Attendant
A Dog’s Night Inn
10.2023 - 04.2025
Pet Sitter
Self-Employed Pet Sitter
07.2022 - 12.2024
Cashier
Wag! A Unique Pet Boutique
08.2020 - 08.2022
Certificate -
Animal Behavior College
Diploma -
West Hendersonville High School