Kathleen Thomas

Conduct telephone-based assessments to provide triage, consultations, counseling and informational services to Magellan employees and their household members.
Utilize diverse clinical assessments, motivational interviewing and solution focused/ short term problem resolution. Perform risk, substance abuse, and mental health assessments to formulate action/safety plans. Connect members to resources while collaborating with professionals to ensure continuity of care and a positive clinical outcome. Maintain accurate documentation, ensuring confidentiality of member information.

Executed utilization management for private and public sector accounts as Remote Care Manager. Completed pre-certification, concurrent, and retrospective reviews for a full continuum of mental health and substance abuse treatment services. Conducted consumer assessments to identify treatment needs. Delivered crisis intervention, discharge planning, ambulatory follow up. Provided remote care management services across multiple Magellan offices nationwide. Adapted to float assignments, ranging from three months to over one year, based on staffing demands. Quickly acquired knowledge of contract plans and CMC-specific workflows for each assignment.

Directed utilization management for state Medicaid behavioral health care services. Performed precertification and concurrent reviews for various mental health and substance abuse treatment settings.Evaluated consumer treatment needs and implemented crisis intervention strategies. Facilitated discharge planning and ambulatory follow-up procedures. Trained clinical staff to ensure compliance with best practices.

Therapist working with at risk children. Provided intake assessments, diagnostic summaries, individual/ family therapy, play therapy and crisis intervention in a school based setting.

Individual/ family therapist working with a multidisciplinary team to serve severely and emotionally disturbed youth. provided parent training, crisis intervention and developed adolescent treatment groups.

Facilitated groups in a residential treatment center for emotionally disturbed youth. Provided crisis intervention, individual, family and recreational therapy.