Kathleen Martin
Wilmington
Summary
Dedicated Library Assistant with expertise in resource management and program development. Focused on enhancing community initiatives and promoting literacy through innovative library services. Skilled in communication and problem-solving, with a strong ability to support staff collaboration and deliver impactful literacy programs. Committed to organizing library resources efficiently to ensure exceptional patron service.
Overview
13
13
years of professional experience
Work History
Library Assistant
Jacksonville Public Library, Talking Books Library
Jacksonville
04.2016 - 12.2024
- Guided patrons in accessing and using talking books and assistive technologies to enhance their library experience.
- Partnered with staff to develop and implement programs that promoted literacy and increased engagement with library services.
- Processed new acquisitions, cataloging materials for efficient tracking and retrieval.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Answered patrons' questions and assisted in finding materials requested.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Prepared and maintained displays and displayed cases.
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Performed basic computer troubleshooting and maintenance tasks.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
- Enforced current library policies fairly with patrons.
- Researched information related to patron inquiries using print resources or online databases.
- Implemented and helped manage summer reading program for children.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Utilized library database software to catalog, track, and update materials.
- Coordinated group visits and tours, delivering informative sessions that showcased library offerings and resources.
- Assisted patrons in locating and checking out library materials.
- Restocked returned items to correct shelf or storage locations.
- Handled in-person and telephone requests for information and materials.
Resource Manager
United Way of Northeast Florida
Jacksonville
01.2012 - 03.2016
- Coordinated resource allocation for community programs and initiatives to maximize engagement and support.
- Assessed community needs to guide effective resource distribution strategies.
- Managed resource allocation for community programs and initiatives.
- Coordinated volunteer schedules and assignments for various projects.
- Developed training materials for staff to enhance operational efficiency.
Education
Bachelor of Arts - English Language And Literature
University of North Florida
Jacksonville, FL12-2006
Skills
- Cataloging services
- Database management
- Research skills
- Resource allocation
- Technology support
- Program design
Timeline
Library Assistant
Jacksonville Public Library, Talking Books Library
04.2016 - 12.2024
Resource Manager
United Way of Northeast Florida
01.2012 - 03.2016
Bachelor of Arts - English Language And Literature
University of North Florida