Katherine Molloy
Gastonia
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Waitress
Tasty
01.2024 - 12.2024
- Remain calm and helpful to customers during stressful shifts.
- Collaborating and communicating with a team during service.
- Kept a clean and organized area to serve people efficiently.
- Problem-solving with customers with complaints.
- Making emotional connections with customers to improve their overall experience.
Cashier
Kohl's
08.2023 - 01.2024
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Prepared orders for customers to pick up later
Barista/Cashier
The Everday Market
03.2023 - 08.2023
- Worked with a team to create a welcoming and clean atmosphere for customers.
- Made specialty coffees in a fast-paced high-volume environment.
- Made recommendations and upsell to customers.
Shift Lead/Trainer
Chick-fil-A
01.2021 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved issues and built meaningful relationships with a team
- Accurately counting and handling money.
- Organized shifts for maximum efficiency and satisfaction.
Education
Associate of Arts -
Gaston College
Dallas, NC05-2025
High School Diploma -
Piedmont Community Charter School
Gastonia, NC12-2024
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Cleanliness
- Attention to detail
- Safe food handling
- Service prioritization
- Time management
Timeline
Waitress
Tasty
01.2024 - 12.2024
Cashier
Kohl's
08.2023 - 01.2024
Barista/Cashier
The Everday Market
03.2023 - 08.2023
Shift Lead/Trainer
Chick-fil-A
01.2021 - 03.2023
Associate of Arts -
Gaston College
High School Diploma -
Piedmont Community Charter School
Similar Profiles
Shana BerbersShana Berbers
Production Worker at TastyProduction Worker at Tasty
Armaan MongaArmaan Monga
Kitchen Helper at Lighthouse Fresh and TastyKitchen Helper at Lighthouse Fresh and Tasty
Khalid RasouliKhalid Rasouli
Manager at Tasty Fried ChickenManager at Tasty Fried Chicken