Katherine Kelly
Surf City
Summary
Dynamic professional with experience in fast-paced environments. Proven ability in critical thinking and time management, enhancing customer satisfaction through exceptional service and collaborative efforts.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Sales Associate
Tommy J Designer Jewelry
Surf City
01.2025 - 05.2025
- Collaborated with team members to ensure a positive shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
Server
Tallman Beach and Pool Club
Sparkill
06.2021 - 08.2023
- Provided exceptional customer service in a fast-paced environment.
- Assisted in maintaining cleanliness and organization of dining areas.
- Resolved guest complaints professionally to enhance their experience.
- Provided excellent customer service to ensure satisfaction.
Education
Nursing
Cape Fear Community College
Wilmington, North Carolina, NC06-2027
Some College (No Degree) - Nursing
East Carolina University
Greenville, North Carolina, NCSkills
- Critical thinking
- Team collaboration
- Effective communication
- Time management
- Customer service
Certification
Certified Nursing Assistant
Timeline
Sales Associate
Tommy J Designer Jewelry
01.2025 - 05.2025
Server
Tallman Beach and Pool Club
06.2021 - 08.2023
Nursing
Cape Fear Community College
Some College (No Degree) - Nursing
East Carolina University