Katherine Filloramo
Charlotte
Summary
Excelling in customer engagement and cash handling accuracy. Known for exceptional people skills and effective communication, I consistently deliver outstanding service while managing multiple tasks efficiently. Passionate about helping clients, I drive sales through personalized presentations and attentive follow-up.
Overview
12
12
years of professional experience
Work History
Sales Associate
Nouvelle Furnishings
06.2024 - 03.2025
- Responsible for being a key holder to the showroom
- Interacting with walk-in customers with a smile and interest in helping them find their dream furnishings
- Creating presentations for customers to view via canva
- Emailing customers thanking them for furniture purchases and calling clients when furniture arrives to schedule pick up
- Taking payment in cash form and also processing payments through square
- Answered phone calls for the store and took messages for clients
- Maintained cleanliness of showroom by cleaning glass and vacuuming
- Attained custom furniture pricing through price books
Crew Member
Trader Joes
09.2022 - 06.2023
- Stocking and merchandising for shelving
- Answering questions regarding various products to customers
- Operated cash register in timely and accurate manner while maintaining upbeat attitude with customers
- Pulling products and scanning them through system to mark products for inventory
Teller
PNC Bank
06.2021 - 03.2022
- Balanced cash drawers throughout the day to ensure accuracy and solve any discrepancy's
- Processed teller transactions precisely and promptly
- Interacted via skype messenger and email with managers and teller lead to communicate about clients check in for appointments and if there is any potential fraudulent activity
- Worked with loomis on sending and receiving cash and coin
- Had dual combination access to vaults, and drop box
- Responsible for arming and disarming branch
- Had key to open and lock branch
Sales Associate
Value City Furniture
02.2017 - 03.2020
- Greeted customers with smile and directed them to specific departments in the showroom
- Let customers know of finance options available in order to find the best possible payment method for each consumer whether that be acceptance now or synchrony bank
- Ran credit applications for customers
- Ordered furniture for the client
Beauty Supervisor
Kohls Department Store
06.2013 - 04.2014
- Assembled department organization by following printed modules for display of the department
- Provided customer satisfaction by providing beauty application and product suggestions for each customer
- Acquired knowledge in perfume and cologne scents to recommend products for various different customers based on their preferences
- Worked with sales associates in the department to explain products and upcoming changes to department visual
Education
High School Diploma -
Sun Valley High School
5211 Old Charlotte Highway Monroe NC 2811006-2012
Skills
- Excellent people skills
- Communication with supervisors as well as coworkers
- Time management
- Multi-tasking
- Answering phones professionally
- Cash handling accuracy
- Reliable and dependable
Timeline
Sales Associate
Nouvelle Furnishings
06.2024 - 03.2025
Crew Member
Trader Joes
09.2022 - 06.2023
Teller
PNC Bank
06.2021 - 03.2022
Sales Associate
Value City Furniture
02.2017 - 03.2020
Beauty Supervisor
Kohls Department Store
06.2013 - 04.2014
High School Diploma -
Sun Valley High School
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