Professional Manager knowledgeable about budgeting, inventory controls and compliance standards. Hardworking and quick learning professional with excellent administrative and business management abilities. Over 22 years of experience in field.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Lady Jane's
08.2019 - Current
Inventory, provide excellent customer service and meet all of the customers haircare needs
Rural Carrier
United States Postal Service
06.2020 - 01.2021
Responsible for the safe and efficient delivery and collection of the U.S
Mail
Store Manager
Sport Clips
05.2017 - 08.2019
Creating a positive store culture, scheduling, managed inventory orders, performed monthly inventory, problem solving, customer service, motivated employees, coordinated monthly store meetings, met customer hair styling needs, and met individual goals and standards with retail and service sales, reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement, responsible for employee development, determined staffing requirements, interview, hires, and train new employees
Hair stylist
Express Cuts
04.2012 - 05.2017
Provide excellent customer service, stocking product orders, answer multi-line phone, and meet customer hair styling needs
Direct Support Associate
Mosaic
11.2011 - 04.2012
Direct care for multiple clients in a residential group home for the mentally challenged
Hair stylist
Super Cuts
11.2008 - 12.2011
Provide excellent customer service, stocking product orders, answer multi-line phone, and meet customer hair styling needs
Store Manager
Hair Cuttery
05.2004 - 11.2008
Employee scheduling, managed inventory orders, performed monthly inventory, problem solving, customer service, motivated employees, coordinated monthly store meetings, met customer hair styling needs
Education
Springfield College, School of Social Work and Behavioral Sciences
01.2024
Goodwin College
12.2014
Stone Academy
08.2011
Connecticut Institute of Hair Design
01.2002
Century High School
05.2001
Skills
Outstanding customer service skills
Excellent communication and interpersonal skills
Eager to learn
Autonomous
Reliable and responsible
Team Player
Dedicated with positive attitude and outstanding work ethic
Excellent organizational and time management skills
Timeline
Rural Carrier
United States Postal Service
06.2020 - 01.2021
Assistant Manager
Lady Jane's
08.2019 - Current
Store Manager
Sport Clips
05.2017 - 08.2019
Hair stylist
Express Cuts
04.2012 - 05.2017
Direct Support Associate
Mosaic
11.2011 - 04.2012
Hair stylist
Super Cuts
11.2008 - 12.2011
Store Manager
Hair Cuttery
05.2004 - 11.2008
Springfield College, School of Social Work and Behavioral Sciences
Goodwin College
Stone Academy
Connecticut Institute of Hair Design
Century High School
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