Katherin Villada
Charlotte,NC
Summary
Compassionate and detail-oriented CNA with experience at Novant Health, Inc., enhancing patient satisfaction through attentive care. Proven ability in time management and customer service, ensuring efficient operations. Bilingual communicator skilled in evaluating others needs and fostering trust, contributing to a positive environment.
Overview
4
4
years of professional experience
Work History
CNA
Novant Health, Inc
09.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Grocery Clerk
Lowes Foods
03.2023 - 09.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Retrieved items for customers and verified prices.
Cashier
Lowes Foods
10.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Pet Handler
Pampered Pets Inn
07.2021 - 08.2022
- Maintained cleanliness of pet handling facilities, promoting a healthy environment for both animals and staff members.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Implemented measures such as separation barriers or designated play areas for specific breeds or temperaments when necessary to maintain a harmonious environment within the facility grounds.
- Built trust with clients through consistent communication and updates on their pets'' well-being while under my care.
Education
Associate of Arts - Nursing
Central Piedmont Community College
Charlotte, NC12-2026
Skills
- Time management
- Attention to detail
- Customer service
- Computer skills
- Bilingual
- Problem-solving
Languages
Spanish
Full Professional
Timeline
CNA
Novant Health, Inc
09.2023 - Current
Grocery Clerk
Lowes Foods
03.2023 - 09.2023
Cashier
Lowes Foods
10.2022 - 03.2023
Pet Handler
Pampered Pets Inn
07.2021 - 08.2022
Associate of Arts - Nursing
Central Piedmont Community College
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