Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelynn Mundell

Fayetteville

Summary

Motivated professional with several years of experience offering office support in various industries. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Marketing and Social Media Coordinator

Black Hive Ink and Arts
Fayetteville
01.2023 - 08.2025

Proven track record of increasing engagement through strategic social media management and optimizing appointment bookings over an extended period of time.

Cultivated strong relationships with clients and vendors, ensuring exceptional satisfaction and seamless service delivery.

Managed 10-12 social media accounts across various platforms, demonstrating expertise in content creation and audience interaction.

Maintained organized booking systems, ensuring flawless operations and client experiences.

Medical Records Coordinator

The Haymount Institute for Psychological Services
Fayetteville
09.2021 - 11.2022

Processing high volume of medical records requests, filing high volumes of paperwork, corresponding and communicating between patients and outside facilities, properly processing and mailing records/items as necessary, receiving and processing subpoenas and coordinating schedules for providers per subpoena requests.

Administrative Assistant

The Haymount Institute for Psychological Services
Fayetteville
07.2021 - 11.2022

Checking in patients, logging and returning voicemails, managing patient intake paperwork, collecting copays, taking vitals and logging in EMR, scheduling patients and coordination with providers.

Administrative Assistant

Asbury Automotive Group
Fayetteville
02.2021 - 07.2021

Scheduling appointments, directing and answering phone calls, filing invoices.

Server/Waiter

Arnold's
Lumberton
08.2019 - 06.2020

Provided excellent customer service in fast-paced dining environment.
Managed table assignments and ensured timely service to patrons.
Collaborated with kitchen staff to coordinate food orders efficiently.
Handled cash transactions and processed payments accurately.

Education

High school or equivalent -

Massey Hill Classical High School
Fayetteville, NC

Some College (No Degree) - Criminal Justice Sociology

University of North Carolina At Pembroke
Pembroke, NC

Skills

  • Organizational Skills
  • Customer Service
  • Communication Skills
  • Microsoft Office
  • Microsoft Excel
  • Computer Skills
  • Time Management
  • Microsoft Outlook
  • Administrative Experience
  • QuickBooks
  • Microsoft Word
  • Brand development
  • Content creation
  • Audience engagement
  • Medical Records
  • Transcription
  • Medical Scheduling
  • Employee orientation
  • Data analysis

Certification

Adult and Pediatric First Aid/CPR/AED

Timeline

Marketing and Social Media Coordinator

Black Hive Ink and Arts
01.2023 - 08.2025

Medical Records Coordinator

The Haymount Institute for Psychological Services
09.2021 - 11.2022

Administrative Assistant

The Haymount Institute for Psychological Services
07.2021 - 11.2022

Administrative Assistant

Asbury Automotive Group
02.2021 - 07.2021

Server/Waiter

Arnold's
08.2019 - 06.2020

High school or equivalent -

Massey Hill Classical High School

Some College (No Degree) - Criminal Justice Sociology

University of North Carolina At Pembroke
Katelynn Mundell