
Motivated professional with several years of experience offering office support in various industries. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Proven track record of increasing engagement through strategic social media management and optimizing appointment bookings over an extended period of time.
Cultivated strong relationships with clients and vendors, ensuring exceptional satisfaction and seamless service delivery.
Managed 10-12 social media accounts across various platforms, demonstrating expertise in content creation and audience interaction.
Maintained organized booking systems, ensuring flawless operations and client experiences.
Processing high volume of medical records requests, filing high volumes of paperwork, corresponding and communicating between patients and outside facilities, properly processing and mailing records/items as necessary, receiving and processing subpoenas and coordinating schedules for providers per subpoena requests.
Checking in patients, logging and returning voicemails, managing patient intake paperwork, collecting copays, taking vitals and logging in EMR, scheduling patients and coordination with providers.
Scheduling appointments, directing and answering phone calls, filing invoices.
Provided excellent customer service in fast-paced dining environment.
Managed table assignments and ensured timely service to patrons.
Collaborated with kitchen staff to coordinate food orders efficiently.
Handled cash transactions and processed payments accurately.