Katelyn Mullis
Angier
Summary
Detail-oriented professional with over 10 years in customer service and administrative support. Demonstrates strong organizational, communication, and problem-solving skills while managing records and coordinating operations. Committed to enhancing efficiency and fostering positive client relationships in an Office Assistant or Customer Service role.
Overview
15
15
years of professional experience
Work History
Associate Teacher
Bright Horizons Childcare
02.2019 - Current
- Fostered children's educational, social, and emotional development in a nurturing learning environment.
- Ensured accurate maintenance of student records and documentation to support educational tracking.
- Communicate effectively with parents and staff regarding student progress and daily activities.
- Streamlined classroom organization, scheduling, and administrative tasks to enhance instructional efficiency.
- Ensure compliance with safety policies and procedures.
- Coordinate activities while managing multiple priorities in a fast-paced environment.
Assistant Manager
Dollar General
03.2011 - 09.2018
- Coordinated daily store operations and supervised staff to maintain smooth workflow.
- Managed cash handling, deposits, inventory control, and store records.
- Assisted with employee scheduling, training, and performance support.
- Supported efficient store operations and ensured compliance with company standards.
- Delivered excellent customer service and resolved customer concerns professionally.
- Maintained accurate reports and administrative documentation.
Education
High School Diploma or Equivalent -
Central Academy of Technology And Arts
Monroe, NC07-2011
Criminal Justice Classes -
South Piedmont Community College
Monroe, NC08-2010
Skills
- Classroom management
- Curriculum design
- Assessment
- EdTech
- Scheduling
- Record management
- Record keeping
- Microsoft Word
- Time Management
- Attention to Detail
- Collaboration
- Team coordination
- Leadership
- Problem Solving
- Conflict resolution
- Communication skills
- Administrative Support
- Administrative support
- Time management
Additional Qualifications
- Strong written and verbal communication skills
- Experience maintaining confidential records
- Ability to prioritize tasks and meet deadlines
- Detail-oriented and highly organized
- Proficient in Microsoft Word
- Experienced working independently and as part of a team
Timeline
Associate Teacher
Bright Horizons Childcare
02.2019 - Current
Assistant Manager
Dollar General
03.2011 - 09.2018
High School Diploma or Equivalent -
Central Academy of Technology And Arts
Criminal Justice Classes -
South Piedmont Community College