Katelyn Seaman
Raleigh
Summary
Motivated and dependable college student with over four years of customer service experience, complemented by a solid background in tutoring, childcare, and pet care. Eager to secure part-time or entry-level opportunities that leverage strong interpersonal, organizational, and problem-solving skills. Committed to fostering positive interactions and enhancing team dynamics in a collaborative environment. Passionate about contributing to a workplace that values dedication and effective communication.
Overview
7
7
years of professional experience
Work History
Crew Shift Leader
Bruster’s Real Ice Cream
05.2021 - 07.2025
- Delivered excellent customer service in a fast-paced environment for 4+ years
- Trained new employees and supervised closing duties
- Handled cash, drive-thru orders, and inventory restock
- Recognized for reliability, teamwork, and positive attitude
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Middle School Tutor
Private Tutoring Services
05.2022 - 08.2024
- Tutored middle and high school students in subjects like math, physics, and writing
- Helped students improve test scores and homework confidence
- Adapted teaching styles to meet individual learning needs
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Babysitter/Childcare Provider
01.2020 - Current
- Provided after-school and weekend care for children ages 2-12
- Planned educational activities and ensured safety in home environments
- Communicated regularly with parents on schedules and child needs
Pet Sitter/Dog Walker
01.2019 - Current
- Cared for dogs, cats, and other pets during vacations or workdays
- Responsible for feeding, walking, medication, and overnight stays
- Trusted with home access and pet safety
Education
Bachelor of Science - Industrial Engineering
North Carolina State University (NCSU)
Raleigh, NC05-2028
Skills
- Customer Service
- Time Management
- Verbal & Written Communication
- POS & Cash Handling
- Positive attitude
- Problem-solving
- Teamwork and collaboration
- Cleaning
- Training and mentoring
Timeline
Middle School Tutor
Private Tutoring Services
05.2022 - 08.2024
Crew Shift Leader
Bruster’s Real Ice Cream
05.2021 - 07.2025
Babysitter/Childcare Provider
01.2020 - Current
Pet Sitter/Dog Walker
01.2019 - Current
Bachelor of Science - Industrial Engineering
North Carolina State University (NCSU)
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