Katelyn Gallagher
Lillington
Summary
Detail oriented and dependable administrative professional with strong customer service, data entry accuracy, and remote productivity skills. Experienced in scheduling, managing sensitive information, and handling high volume communication. Proven ability to learn software quickly and support clients with professionalism and empathy.
Overview
4
4
years of professional experience
Work History
QuickBooks Data Entry
Southeast Telephone
02.2025 - 11.2025
- Processed invoices, payments, and financial data with high accuracy.
- Maintained detailed records in QuickBooks and Microsoft Office.
- Ensured customer information accuracy and resolved basic account questions.
Front Desk Concierge
The Woodhouse Spa
04.2023 - 01.2025
- Managed front desk operations, payments, and guest communication.
- Handled inventory, correspondence, and daily administrative tasks.
- Delivered high quality customer service and assisted staff training.
Scheduler
Superior Fence and Rail
12.2021 - 04.2023
- Coordinated schedules, appointments, and field worker routes.
- Managed customer communication, follow ups, and issue resolution.
- Maintained organized project files and supported daily operations.
Education
Associate of Science - Massage Therapy
Miller Motte Technical College
Skills
- Customer service
- Data entry accuracy
- Scheduling
- Problem solving
- Remote productivity
- Documentation
- Phone communication
- Microsoft Office
- Confidential information handling
Timeline
QuickBooks Data Entry
Southeast Telephone
02.2025 - 11.2025
Front Desk Concierge
The Woodhouse Spa
04.2023 - 01.2025
Scheduler
Superior Fence and Rail
12.2021 - 04.2023
Associate of Science - Massage Therapy
Miller Motte Technical College