- Getting involved in local advocacy groups to promote positive change in the community
- Participating in fundraising events to support local charities, schools, or community projects
- Offering time and support to shelters for the homeless, women, and animals
- Yoga
- Lacrosse
- Enjoy hobbies that combine physical activity with outdoor exploration
- Horseback Riding
Kate Matthiessen
Greenville
Summary
Motivated coaching assistant skilled in developing personalized coaching plans, enhancing athlete performance, and fostering teamwork. Demonstrates strong multitasking and active listening abilities.
Experienced with providing support in coaching environments and enhancing team performance. Utilizes strong communication and organizational skills to foster positive team dynamics. Knowledge of training techniques and player development strategies.
Dedicated professional with experience in customer service and coaching. Proven ability to manage high-pressure situations while maintaining exceptional service standards. Committed to enhancing team collaboration and athlete development through effective coaching methodologies.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
6
6
years of professional experience
Work History
Coaching Assistant
All American Aim
Cherry Hill, NJ
05.2025 - 08.2025
- Developed and implemented individualized coaching plans for athletes, enhancing performance and skill development.
- Assisted in organizing training sessions, ensuring efficient use of time and resources.
- Provided feedback to athletes on technique and strategy, promoting continuous improvement.
- Mentored junior coaching staff, fostering a collaborative team environment.
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
- Built positive and productive relationships with parents of student athletes.
- Demonstrated high level of respect for opponents, officials, and facilities.
- Improved team cohesion through facilitating team-building exercises and activities.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Ice Cream Server
Evergreen Dairy Bar
Southampton Township, NJ
01.2020 - 08.2025
- Provided exceptional customer service during peak hours, ensuring a positive dining experience.
- Operated ice cream machines and maintained cleanliness of serving area, adhering to health and safety standards.
- Assisted in training new staff on menu items and efficient service techniques.
- Developed knowledge of ingredients and flavors, enhancing customer interactions and upselling opportunities.
- Collaborated with team members to streamline order processing, improving service efficiency during busy periods.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Waitress
Evergreen Dairy Bar
Southampton Township, NJ
01.2020 - 08.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Managed multiple tables efficiently while maintaining high standards of food presentation and cleanliness.
- Trained new staff on menu items, service protocols, and point-of-sale systems to ensure consistency.
- Processed orders accurately using POS system, minimizing errors and improving order turnaround time.
- Resolved customer complaints promptly, enhancing overall dining experience and fostering positive relationships.
- Implemented strategies to streamline service workflows, resulting in increased efficiency during busy shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Associate of Science - Communications
East Carolina University
Greenville, NC05.2028
Skills
- Leadership
- Excellent customer service
- Efficient work habits
- Flexible schedule
- Salesmanship
- Time management
- Adaptability
- Interpersonal Skills
- Customer service
- Problem-solving
Interests
Timeline
Coaching Assistant
All American Aim
05.2025 - 08.2025
Ice Cream Server
Evergreen Dairy Bar
01.2020 - 08.2025
Waitress
Evergreen Dairy Bar
01.2020 - 08.2025
Associate of Science - Communications
East Carolina University