Kate Garlick
Apex
Summary
Dynamic and results-driven professional with a proven track record at Chipotle, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and multitasking. Adept at cash handling and fostering strong relationships, ensuring a welcoming environment that promotes repeat business.
Overview
6
6
years of professional experience
Work History
Crew Member
Chipotle
10.2024 - 07.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Sales Associate
Seaside Shenanigans
06.2024 - 09.2024
- Increased efficiency by implementing new processes and providing administrative support to management.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Trained and supervised employees on office policies and procedures.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Entrepreneur
Fairy Hair by Kate
11.2022 - 06.2024
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Determined business plan, mission statement, and vision.
Sales Associate
Pacsun
02.2024 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant
Camp Musart
06.2019 - 08.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
High School Diploma -
Apex Friendship High School
Apex, NC06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Customer engagement
- Safe food handling
- Verbal and written communication
- Leadership qualities
- Hospitality service expertise
Additional Information
Sociable and kind, promoting repeat customers and a fun service experience.
Timeline
Crew Member
Chipotle
10.2024 - 07.2025
Sales Associate
Seaside Shenanigans
06.2024 - 09.2024
Sales Associate
Pacsun
02.2024 - 04.2024
Entrepreneur
Fairy Hair by Kate
11.2022 - 06.2024
Assistant
Camp Musart
06.2019 - 08.2022
High School Diploma -
Apex Friendship High School
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