Kassie Miller
High Point
Summary
Results-driven operations professional specializing in logistics and trade compliance. Expertise in supervising teams, enhancing workflow efficiency, and ensuring compliance with international trade regulations. Demonstrated ability to lead cross-functional teams and manage complex global shipping operations. Pursuing licensure as a Customs Broker.
Overview
13
13
years of professional experience
Work History
Global Trade Principal Specialist
Indotronix / Collins Aerospace
Remote
09.2025 - Current
- Collaborated with cross-functional teams to streamline trade operations and logistics, enhancing workflow efficiency.
- Analyzed trade data to support decision-making and improve operational efficiency.
- Managed trade compliance documentation, ensuring adherence to regulations to mitigate risks.
- Managed Broker relationships with FedEx and Expeditors.
- Audited Broker reporting, identifying discrepancies to improve performance and ensure accuracy.
- Executed daily operational tasks with precision.
Trade Compliance Specialist
Kontoor Brands
Greensboro
11.2022 - 09.2025
- Oversee all import and export processes, ensuring full compliance with U.S. and international trade regulations.
- Lead and manage all U.S. Customs audits, including RASA (Risk Assessment Survey Audit), CF28 (Request for Information), and origin verifications under USMCA and CUSMA agreements.
- Managed and maintained CTPAT certification through internal audits, documentation, and annual reviews, ensuring compliance with security standards.
- Maintain compliance with Partner Government Agency (PGA) requirements (e.g., FDA, USDA, EPA) and monitor Free Trade Agreement (FTA) eligibility and documentation.
- Collaborated with design and product development teams to implement tariff engineering strategies that optimized HTS classifications and minimized duty costs.
- Coordinated with customs brokers to ensure timely and accurate filing of entry and export documentation; resolved discrepancies or delays.
- Assist with Foreign Trade Zone (FTZ) management, including recordkeeping, processing, and preparation for internal and external audits.
- Served as subject matter expert on global trade compliance, advising internal stakeholders and facilitating cross-functional initiatives.
Operations Supervisor
LLFlex
High Point
08.2020 - 11.2022
- Supervised daily plant operations to optimize machine utilization, reduce costs, ensure product quality, and maintain a safe, respectful work environment.
- Monitored and implemented strategies to improve production outputs, reduce downtime and scrap, and enhance machine efficiency.
- Oversaw staffing, training, and performance evaluations to maintain high-performing teams; ensured compliance with company policies and safety standards.
- Led key efforts during new plant startup, including staffing, purchasing, planning, and department coordination.
- Managed multiple departments, including HR, Planning, Safety, EHS, Quality, Shipping & Receiving, and Purchasing during staffing transitions.
- Managed all environmental compliance audits with NCDEQ, ensuring the facility met regulatory standards.
- Collaborated with US Customs and Foreign Trade Zone (FTZ) Manager to maintain compliance with FTZ regulations.
Operations Services Specialist
Walker and Associates
Lexington
09.2013 - 08.2020
- Cross-trained across departments to support Planning, ensuring continuity and workflow efficiency.
- Executed data entry for special customer pricing, ensuring accuracy in costing and system updates.
- Maintained internal costing data to accurately reflect current pricing structures.
- Contributed to development and refinement of standard operating procedures (SOPs) to enhance departmental consistency.
Education
Bachelor of Science - Operations Management
01-2027
Customs Broker Exam Prep Course -
Sandler, Travis & Rosenberg, P.A.
04-2025
Skills
- Trade compliance
- CTPAT Program Management
- Import/Export Documentation
- Tariff Engineering
- Free Trade Agreements (FTAs)
- PGA compliance
- USHTS Classification
- Supply chain logistics
- ERP Systems (SAP, Oracle)
- Audit Management
- Process Improvement
- Quality Assurance Support
- Safety compliance
- Team Leadership & Staff Supervision
- Cross-Functional Team Coordination
- Inventory and Materials Management
- Microsoft Office
Timeline
Global Trade Principal Specialist
Indotronix / Collins Aerospace
09.2025 - Current
Trade Compliance Specialist
Kontoor Brands
11.2022 - 09.2025
Operations Supervisor
LLFlex
08.2020 - 11.2022
Operations Services Specialist
Walker and Associates
09.2013 - 08.2020
Bachelor of Science - Operations Management
Customs Broker Exam Prep Course -
Sandler, Travis & Rosenberg, P.A.