Kashif Khalid
High Point
Summary
Adept at fostering customer satisfaction and store efficiency, my tenure at Harris Teeter as both a Cashier and Self Checkout Cashier showcases a blend of exceptional customer service and technical proficiency. With a knack for team collaboration and a commitment to maintaining high accuracy levels, I significantly contributed to enhancing store operations and achieving commendable customer service ratings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Harris Teeter
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Self Checkout Cashier
Harris Teeter
06.2022 - Current
- Trained new employees on proper operation of the self-checkout system, fostering a knowledgeable and efficient team.
- Supported loss prevention efforts by identifying potential shoplifting incidents at self-checkouts and alerting management as needed.
- Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
- Increased store safety measures with vigilant attention to unattended items left behind at the self-checkout terminals, addressing potential hazards promptly.
- Promoted a positive shopping experience by greeting customers and offering assistance at the self-checkout stations.
- Maximized store security by closely observing customer activity to prevent theft or mishandling of merchandise.
- Increased transaction accuracy by diligently monitoring customer transactions and assisting with barcode scanning when necessary.
- Facilitated seamless transitions between cashier shifts by accurately counting funds in registers and reporting any discrepancies noted during shift handovers.
- Assisted in inventory management by reporting discrepancies or issues observed during the checkout process.
- Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
- Contributed to store-wide goals for sales volume and customer satisfaction by ensuring smooth operations of the self-checkout area.
- Exceeded company standards for customer service ratings through consistent professionalism and friendly demeanor while assisting shoppers at selfcheckouts.
- Provided exceptional customer service by answering questions and addressing concerns during the self-checkout process in a timely manner.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Bachelor’s - Supply Chain / Cyber Security
University of North Carolina At Greensboro
Greensboro, NCAssociates - Information And Computer Systems
Guilford Technical Community College
Jamestown, NC05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Written and verbal communication
- Product knowledge
Certification
Microsoft Word Certification
Microsoft Has Powerpoint certification
Additional Information
Good communication skills
Technically Skills
Timeline
Cashier
Harris Teeter
06.2022 - Current
Self Checkout Cashier
Harris Teeter
06.2022 - Current
Bachelor’s - Supply Chain / Cyber Security
University of North Carolina At Greensboro
Associates - Information And Computer Systems
Guilford Technical Community College
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