Kasey Smith
Winston-Salem
Summary
Dynamic automotive professional with extensive experience at O'Reilly Auto Parts, excelling in parts management and customer service. Proven ability to enhance sales through effective communication and problem-solving skills. Recognized for increasing customer satisfaction and accuracy in product recommendations, leveraging a strong knowledge of automotive systems and inventory control.
Possessing friendly and approachable demeanor, combined with strong work ethic and passion for customer service. Knowledge of automotive parts and inventory management systems, showcasing proficiency in accurate order processing and stock maintenance. Committed to providing excellent service and ensuring customers receive correct parts promptly.
Overview
1
1
year of professional experience
Work History
Retail Parts Specialist
O'Reilly Auto Parts
12.2024 - Current
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Developed comprehensive knowledge of various automotive systems.
- Utilized strong communication skills to effectively address customer concerns.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
Vehicle Maintenance Technician
Valvoline Instant Oil
01.2024 - 09.2024
- Consistently met or exceeded productivity goals by prioritizing tasks effectively during high-pressure situations.
- Increased repair accuracy by utilizing advanced diagnostic tools and equipment in the troubleshooting process.
- Collaborated with team members to complete complex repairs in a time-efficient manner, minimizing delays for clients.
- Supported fleet managers in developing maintenance schedules based on manufacturer recommendations and specific usage patterns of each vehicle type.
Education
High School Diploma -
West Brunswick High School
550 Whiteville Rd NW, Shallotte, NC 2847012-2021
Skills
- Automotive systems
- Parts management
- Diagnostic tools
- Equipment maintenance
- Customer service
- Inventory control
- Vehicle inspection
- Parts ordering
- Sales techniques
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Returns processing
- Stock control
- Ordering parts
- Problem-solving skills
- Verbal and written communication
- Clean driving record
Languages
English
Full Professional
Interests
- Graphic Design
- Enjoy participating in working on cars for overall physical and mental well-being
- I like working with my hands and fixing things
- Auto Repair/Restoration
- Watching Movies and TV Shows
- I have a passion for photography and editing photos
Timeline
Retail Parts Specialist
O'Reilly Auto Parts
12.2024 - Current
Vehicle Maintenance Technician
Valvoline Instant Oil
01.2024 - 09.2024
High School Diploma -
West Brunswick High School
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