Kasey Lagos
Raleigh
Summary
I am a motivated and compassionate recent graduate with a degree in Communications and Public Relations. As a first-generation college graduate, I’ve gained valuable experience in customer engagement, marketing analytics, PR strategy, and emerging AI tools. With eight years of customer service and sales experience, I’m known for strong communication, empathy, and a dedication to professional growth. I’m eager to contribute to a marketing team where I can grow and help drive company success.
Overview
2
2
years of professional experience
Work History
Sales & Marketing Manager
Lagos Pressure Washing LLC
11.2024 - Current
- Increased overall sales by 60% through local outreach, digital marketing, and referral partnerships
- Built brand visibility through community networking and targeted social media content
- Managed website updates, online reviews, and lead generation for consistent client growth
Server
Milton's Pizza & Pasta
12.2023 - Current
- Increased average order value by 15% through personalized recommendations
- Balanced dine-in and to-go orders with accuracy and speed, ensuring smooth service during peak hours
- Resolved customer concerns promptly, improving online reviews by 10% and strengthening repeat business
Studio Support
Dose Yoga & Smoothie Bar
02.2025 - 07.2025
- Supported daily studio operations, maintaining a consistent 5-star client satisfaction rating
- Managed class check-ins, inventory, and front-desk communication for 200+ guests per shift
Front of House Customer Service
Uncle Jessie's Honky Tonk
06.2023 - 04.2025
- Handled up to $1,500 in nightly transactions with full accuracy
- Greeted and processed entry for 250+ guests per night, maintaining a friendly and professional environment
Director of Diversity, Equity, and Inclusion
Chi Omega Sorority
08.2023 - 05.2024
- Led a 120-member chapter through DEI programming that strengthened inclusion and collaboration
- Created branded event materials using Canva and Adobe, increasing participation in chapter events by 25%
- Partnered with a local women's shelter to organize hygiene drives and donation campaigns
Education
Bachelor of Science - Communications, Concentration in Public Relations
East Carolina University
07.2024
Skills
- Client engagement skills
- Social media strategy development
- Campaign strategy development
- Visual content creation with Canva
- Proficient in Adobe Creative Suite
- Microsoft Office
- Google Ads strategy development
- Google Analytics
- SEO/SEM
Websites
Timeline
Studio Support
Dose Yoga & Smoothie Bar
02.2025 - 07.2025
Sales & Marketing Manager
Lagos Pressure Washing LLC
11.2024 - Current
Server
Milton's Pizza & Pasta
12.2023 - Current
Director of Diversity, Equity, and Inclusion
Chi Omega Sorority
08.2023 - 05.2024
Front of House Customer Service
Uncle Jessie's Honky Tonk
06.2023 - 04.2025
Bachelor of Science - Communications, Concentration in Public Relations
East Carolina University
Similar Profiles
Charles JordanCharles Jordan
Mobile Detailer at CJ's Mobile Detailing & Pressure Washing LLCMobile Detailer at CJ's Mobile Detailing & Pressure Washing LLC
Ryan WilliamsonRyan Williamson
Exterior Cleaning Contractor / Owner-Operator at Red Leg Pressure Washing, LLCExterior Cleaning Contractor / Owner-Operator at Red Leg Pressure Washing, LLC
Rashaun ConnerRashaun Conner
Team Leader - Site Manager at Batts Pressure Washing, LLCTeam Leader - Site Manager at Batts Pressure Washing, LLC
Jonathan BennettJonathan Bennett
Sr. Corporate Account Manager - Inst at EcolabSr. Corporate Account Manager - Inst at Ecolab
Ramona NitaRamona Nita
Front Desk Agent at Sheraton HotelFront Desk Agent at Sheraton Hotel