Kasey Fry
Four Oaks
Summary
Hardworking professional with demonstrated relationship-building and time management skills in a fast-paced restaurant setting. Effective at managing tables of all sizes with precision and excellent service. Aims to meet customer needs, increase satisfaction, and foster long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrel Old County Store
04.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment to enhance guest experience.
- Processed customer orders accurately and efficiently for optimal service flow.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery and order accuracy.
- Resolved customer inquiries and issues promptly to foster satisfaction.
- Set up dining areas for promotional events, enhancing overall ambiance.
- Executed opening and closing duties, including restocking supplies and preparing the dining area.
- Provided outstanding service to a high volume of daily customers, ensuring repeat business.
Hostess Trainer
Cracker Barrel Old County Store
11.2022 - Current
- Trained new host staff on menu knowledge and customer service excellence.
- Implemented efficient seating arrangements to optimize guest flow and minimize wait times.
- Mentored team members on company policies and procedures, enhancing overall service quality.
- Developed training materials for onboarding programs, improving consistency in service delivery.
Education
Bachelor of Science - Cellular And Molecular Biology
Appalachian State University
Boone, NC05-2028
High School Diploma -
South Johnston High School
Four Oaks, NC05-2025
Skills
- Team collaboration
- Time management
- Customer service
- Employee training
- Sales expertise
- Effective communication
- Positive guest interactions
- Sales techniques
- Strong work ethic
- Item promotion
- Suggestive selling
- Point of sale (POS) system operations
Timeline
Server
Cracker Barrel Old County Store
04.2024 - Current
Hostess Trainer
Cracker Barrel Old County Store
11.2022 - Current
Bachelor of Science - Cellular And Molecular Biology
Appalachian State University
High School Diploma -
South Johnston High School