Summary
Work History
Education
Skills
Timeline
Generic

Kasey Enloe

Angier

Summary

Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.

Work History

Program Specialist

Partnership for Children of Cumberland County
  • Maintained regular communication between departments via email and phone calls to coordinate program logistics.
  • Planned and executed meetings to connect organizational representatives, community members and clients.
  • Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
  • Increased stakeholder engagement by developing targeted communication materials and conducting regular meetings.
  • Developed and maintained accurate records of programs and services.
  • Proficient in Windows, MS Word, MS Excel, & MS PowerPoint

Customer Service Specialist

JCPenney Salon
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Collaborated with team members to create effective strategies for improving overall customer experience.
  • Scheduling appointments for over 20 stylist.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Administrative Assistant

Valley Proteins Inc.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Time and attendance with AS400 of 125 hourly employees.

Education

Medical Office Administration

Wake Technical Community College
Raleigh, NC
06-2019

Skills

  • Office administration
  • Scheduling proficiency
  • Problem-solving
  • Attention to detail
  • Customer service
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Time Management & Team Collaboration

Timeline

Program Specialist

Partnership for Children of Cumberland County

Customer Service Specialist

JCPenney Salon

Administrative Assistant

Valley Proteins Inc.

Medical Office Administration

Wake Technical Community College

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Kasey Enloe