Kasey Dubose
Asheville
Summary
Customer-focused specialist in relationship management and technical troubleshooting. Enhanced workflows to meet team and patient needs, ensuring optimal service delivery. Managed logistics and facilitated team communication to elevate patient care experiences and promote collaboration.
Overview
7
7
years of professional experience
Work History
Delivery Specialist
Lincare
Asheville
05.2025 - 11.2025
- Delivered medical equipment to patients in a timely and efficient manner.
- Developed and managed tracking system for follow-up care, enhancing coordination of consults and tests.
- Participated in team huddles and meetings to collaboratively manage and plan patient care.
- Assisted in inventory management and tracking of supplies.
- Adjusted work flow and sequencing to effectively meet team priorities and patient needs.
Assistant Manager
Dominos's Pizza
Weaverville
01.2025 - 05.2025
- Assisted in managing daily operations of a busy pizza restaurant.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Trained new team members on customer service and food preparation standards.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Inside Sales Representative
Guaranteed Supply
Myrtle Beach
01.2024 - 01.2025
- Operated cutting and bending machines to shape rebar accurately.
- Guided customers in product selection and addressed inquiries to enhance their purchasing experience.
- Ensured clean, organized sales floor to promote a positive shopping environment.
- Collaborated with team members to replenish inventory on shelves.
- Resolved customer complaints promptly and professionally to maintain satisfaction and loyalty.
- Greeted customers and provided exceptional customer service.
Claims Adjuster
patriot claims
Denver
05.2023 - 01.2024
- Assessed damages through industry-standard tools to determine claim validity.
- Investigated claims by interviewing claimants and witnesses.
- Verified accuracy and completeness of insurance claims to ensure compliance with policies.
- Documented findings in detailed reports for internal review.
- Reviewed and adjusted claims to facilitate fair and timely settlements.
Inside Sales Representative
Spectrum
Georgetown
07.2022 - 05.2023
- Opened and closed the store, ensuring security and safety protocols were followed.
- Assisted customers with product inquiries, enhancing service experiences through effective communication.
- Managed inventory levels by conducting stock counts and organizing merchandise displays to optimize sales.
- Trained new staff on store policies and sales techniques, ensuring adherence to customer service standards.
- Processed cash transactions accurately while maintaining a balanced cash drawer.
Inside Sales Representative
Verizon
Asheville
07.2021 - 07.2022
- Established and nurtured client relationships, resulting in increased repeat business.
- Assisted in processing orders using CRM software for efficient tracking.
- Conducted market research to identify potential leads and sales opportunities.
- Addressed customer complaints swiftly, enhancing satisfaction and fostering loyalty.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Developed and enhanced customer relationships, contributing to revenue growth.
Online Shopper
Sam's Club
Myrtle Beach
07.2020 - 06.2021
- Efficiently selected and gathered items for customer orders.
- Communicated product availability to boost customer satisfaction.
- Operated handheld devices for processing orders and tracking inventory.
- Maintained cleanliness and organization of shopping area and inventory shelves.
Associate
Walmart
North Myrtle Beach
01.2019 - 06.2020
- Executed customer transactions accurately using point-of-sale systems to ensure smooth checkout process.
- Handled cash, credit, gift card transactions accurately to support customer satisfaction.
- Maintained clean, organized checkout area to create welcoming environment for customers.
Education
Bachelor of Science - Cyber Security
University of Phoenix
Tempe, AZ06-2029
Skills
- Cybersecurity principles
- Risk assessment
- Effective communication
- Team collaboration
- Technical documentation
- Customer service
- File management
- Management support
- Product knowledge
- Work Planning and Prioritization
- Data entry
- Issue resolution
- Strategy development
- Point of sale operation
- Order fulfillment
- Customer relationship management (CRM)
- Adaptability and flexibility
- Problem-solving
- New hire training
- Computer skills
- Creative problem solving
- Reliable and punctual
- Verbal and written communication
Timeline
Delivery Specialist
Lincare
05.2025 - 11.2025
Assistant Manager
Dominos's Pizza
01.2025 - 05.2025
Inside Sales Representative
Guaranteed Supply
01.2024 - 01.2025
Claims Adjuster
patriot claims
05.2023 - 01.2024
Inside Sales Representative
Spectrum
07.2022 - 05.2023
Inside Sales Representative
Verizon
07.2021 - 07.2022
Online Shopper
Sam's Club
07.2020 - 06.2021
Associate
Walmart
01.2019 - 06.2020
Bachelor of Science - Cyber Security
University of Phoenix