Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kasey Brown

Wilmington

Summary

I have been in the workforce since 2021 , and my most admirable qualities include: being professional, excellent customer service, a team player, and hard working. I have had years full of experience, learning, making connections and most importantly is keeping a smile on my face. I am reliable when it comes to working in a fast-paced environment and I do not fold under pressure; that is how things go downhill. I am a very knowledgeable barista and have great crafting and cleaning skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Scooter's Coffee
08.2025 - Current
  • The most important core value of Scooter's Coffee is speed. However, they also prioritize customer service and helping the customer get through quick and easy. I just started working at Scooter's and am still learning new things everyday. I am able to maintain a clean and organized workplace and have awesome interactions with customers; trying to brighten their day. I thrive in a fast paced environment and am extremely considerate of our customers time.

Barista/Cashier

7Brew Coffee
06.2024 - 08.2025
  • Seven brew isn't just your average coffee place. You get an "out of this world" experience when you drive through there. We have core values that we stick to and greet every customer with a smile and kindness. Our goal is to give customers a lasting first impression. I learned how an espresso machine operates as long as a grinder, and how to make every single one of the drinks made at seven brew which required lots of memorization and studying. I am an expert at "shutting down" and deep cleaning an espresso machine, aswell as cleaning the floors, fridges, dishes etc. Shortly before we officially opened in June 2024, we did drink drops which is where we made small sizes of some of the drinks we sell and brought them to all of the surrounding local businesses for free. This job has given me a much deeper understanding of customer service and overall a healthy work environment. I can carry over 25 pounds due to having to restock the fridge at least 2-3 times a day. I rotate items as well as refill liquids, I can make lemonade, matcha concentrate, cold brew, etc. It is also a fast paced environment, so I moved with urgency but still treated each customer with respect and the correct order.

Cashier/Customer Service

Tony's Pizzeria & Deli
07.2023 - 06.2024
  • I am experienced with the P.O.S system, cleaning; sweeping, mopping, deep cleaning the bathroom. I have experience with customer service, cashing people out, using cash, credit and gift cards and apple pay. I restock items as needed and rotate aswell. I take phone orders, online orders and catering orders.

Cashier/Server

Nicky Doodles
06.2021 - 05.2022
  • I served ice cream, sundaes, flurries, wrote on cakes and rotated and restocked all items. I cashed people out and memorized everything on the menu. I swept, mopped, wiped everything down, handwashed utensils. Very fast-paced environment, especially in the summer. I took phone orders as well as took the garbage out. I gained customer service experience and a good work ethic, I maintained responsibility as well as being a good employee.

Education

High school diploma or GED -

New Hartford Senior High School
New Hartford, NY
06.2025

High School Diploma -

University of North Carolina At Wilmington
Wilmington, NC
05-2029

Skills

  • Food Service (4 years)
  • POS (2 years)
  • Food safety (4 years)
  • Cleaning Experience (4 years)
  • Cashier (4 years)
  • Coffee experience (1 year)
  • Barista experience (1 year)
  • Serving
  • Stocking (4 years)
  • Cash Handling (4 years)
  • Phone etiquette (2 years)

Certification

  • Driver's License
  • January 2024 to May 2028

Timeline

Barista

Scooter's Coffee
08.2025 - Current

Barista/Cashier

7Brew Coffee
06.2024 - 08.2025

Cashier/Customer Service

Tony's Pizzeria & Deli
07.2023 - 06.2024

Cashier/Server

Nicky Doodles
06.2021 - 05.2022

High school diploma or GED -

New Hartford Senior High School

High School Diploma -

University of North Carolina At Wilmington

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Kasey Brown