Kasandra Benitez Rivera
Raleigh
Summary
Adaptable professional with a solid background in retail and customer service. Known for effective team collaboration and problem-solving abilities, consistently achieving sales goals while ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Best Buy
Raleigh
12.2025 - 04.2026
- Assisted customers with product selection and provided expert advice on electronics.
- Demonstrated product features and conducted hands-on demonstrations for customers.
- Processed transactions accurately using point-of-sale systems and managed cash handling.
- Collaborated with team members to achieve daily sales goals and improve customer experience.
- Addressed customer inquiries and resolved issues effectively to enhance satisfaction.
- Participated in training sessions to stay updated on new products and promotions.
- Monitored inventory levels and reported discrepancies to ensure stock availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
KidZone Attendant
YMCA
Cary
05.2024 - 04.2026
- Supervised children's activities in a safe and engaging environment.
- Maintained cleanliness and organization of play areas and equipment.
- Communicated effectively with parents about children's daily experiences.
- Monitored behavior and enforced safety rules during activities.
- Collaborated with team members to plan and implement special events.
- Attended staff meetings regularly to stay informed about changes in policy or procedure.
- Performed daily opening, closing duties including setting up, breaking down activity stations and preparing supplies for upcoming day's activities.
- Provided customer service to families regarding activities, events, and services offered at the Kid Zone.
- Resolved customer complaints in a timely manner following established protocols.
Cashier
Harris Teeter
Raleigh
08.2022 - 01.2023
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and gift card transactions accurately and securely.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service and resolved inquiries promptly.
- Assisted customers with bagging groceries and carrying items to vehicles.
- Maintained cleanliness and organization of checkout area at all times.
- Engaged with customers to promote loyalty programs and special offers.
- Collaborated with team members to ensure smooth store operations.
Education
Associate of Arts - Business
Wake Technical Community College
Raleigh, NC12-2027
Skills
- Sales techniques
- Point of sale
- Inventory management
- Customer service
- Team collaboration
- Effective communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Professional
French
Elementary
Timeline
Sales Associate
Best Buy
12.2025 - 04.2026
KidZone Attendant
YMCA
05.2024 - 04.2026
Cashier
Harris Teeter
08.2022 - 01.2023
Associate of Arts - Business
Wake Technical Community College