Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Personal Information
Timeline
Generic

Karthikeyan Arumugam

Waxhaw

Summary

Accomplished Director of Software Engineering at The Hartford, driving a $450M+ modernization initiative that enhanced deployment frequency by 40%. Expert in cloud engineering and Agile transformation, fostering innovation and cross-functional collaboration while mentoring emerging leaders. Proven track record in platform optimization and stakeholder management, delivering scalable solutions aligned with enterprise strategy.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director of Software Engineering and Delivery Lead

The Hartford
Charlotte
10.2021 - 05.2025
  • Led design and delivery of enterprise-wide modernization initiatives including a $450M+ Process Reimagination program focused on automation, data integration, and platform optimization using AI and other Modern technologies.
  • Partnered across business units and enterprise functions to define and execute platform roadmaps aligned with enterprise strategy.
  • Championed cloud-native architecture and implemented scalable solutions across AWS and hybrid environments, improving resiliency, observability, and cost efficiency.
  • Automated platform capabilities including CI/CD, IaC, container orchestration, and code security—reducing cycle times and increasing deployment frequency by 40%.
  • Directed cross-functional teams (50+ members) and coached emerging leaders to drive innovation, ownership, and agile delivery culture.
  • Served as a key liaison to enterprise architects and executive stakeholders, shaping reference architectures and platform standards.
  • Translated long-range planning objectives into incremental delivery using PI planning, OKRs, and value-driven sequencing.
  • Championed Agile transformation across multiple teams, resulting in a 35% increase in feature delivery velocity and improved stakeholder transparency.
  • Led cross-functional Agile teams (Scrum/Kanban) through complex product development cycles, aligning business goals with technical execution.
  • Facilitated PI Planning, backlog grooming, sprint planning, and reviews for distributed teams, ensuring alignment across global units.
  • Mentored Product Owners, Scrum Masters, and Engineers on Agile best practices, improving sprint predictability and cross-team collaboration.

Manager, Software Engineering /Technical Lead

The Hartford
Charlotte
08.2015 - 09.2021
  • Spearheaded delivery of critical underwriting and product platforms, aligning engineering outcomes to strategic business goals.
  • Defined cloud migration strategy (AWS) and successfully modernized legacy systems into modular microservices, cutting infra costs by 30%.
  • Partnered with product leadership to evolve intake process, align technical priorities, and balance near-term delivery with long-term platform investments.
  • Led creation of API-first, event-driven services and platform integrations, enabling ecosystem extensibility and reuse.
  • Collaborated across data, product, and architecture teams to define reusable patterns for analytics enablement and data-driven decisions.
  • Instituted platform metrics (e.g., code quality, technical debt, MTTR) and drove continuous optimization.

Senior Member Technical Staff

Packet Video
Charlotte
08.2010 - 07.2015
  • Designed and delivered distributed media processing services across cloud and on-prem, leveraging Solr, REST APIs, and AWS S3/Glacier.
  • Enhanced system reliability and scalability through cloud-native refactoring and metadata ingestion pipelines.
  • Implemented observability features and optimized backend integrations using asynchronous patterns (JMS, MQ).

Senior API/Java Developer

Consulting
Charlotte
07.2006 - 06.2010
  • Delivered robust, scalable systems for clients in finance and telecom using Java, RESTful services, Spring, Hibernate and AWS etc.

Education

Bachelor of Engineering - Electronics and Communication

Trichy, India
04.2002

Skills

  • Talent Development
  • Platform optimization
  • DevOps practices
  • Stakeholder management
  • Leadership Coaching
  • Agile
  • Scaled Agile Framework (SAFe)
  • Enterprise Architecture
  • Engineering Leadership
  • Cloud Engineering
  • Infrastructure
  • Innovation
  • Emerging Technologies
  • Cross Functional Technical Leadership
  • Stakeholder Influence
  • Executive Communication
  • Microservices
  • API Development

Certification

  • Certified SAFe 6 Release Train Engineer, Scaled Agile, Inc., 04/25
  • AWS Certified AI Practitioner, 01/25
  • AWS Certified Cloud Practitioner, 12/22

Awards

  • 2 times Chairman’s Award winner for Middle & Large Business and Small Business Transformation Work
  • MLC Underwriting Excellence Award for excellence in technical delivery

Personal Information

Title: Director of Software Engineering

Timeline

Director of Software Engineering and Delivery Lead

The Hartford
10.2021 - 05.2025

Manager, Software Engineering /Technical Lead

The Hartford
08.2015 - 09.2021

Senior Member Technical Staff

Packet Video
08.2010 - 07.2015

Senior API/Java Developer

Consulting
07.2006 - 06.2010

Bachelor of Engineering - Electronics and Communication

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Karthikeyan Arumugam