Karol Velez Pulgarin
Gastonia
Summary
Office professional with comprehensive background in administrative support and office management. Expertise in streamlining office procedures, managing schedules, and handling communications. Known for fostering team collaboration and achieving goals, adaptable to dynamic work environments. Proficient in Microsoft Office Suite and excellent interpersonal skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
A&J Auto Center inc
01.2022 - 04.2025
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Assistant
Mi Rancho Food Mart
01.2021 - 12.2021
- Collaborated closely with HR personnel to ensure all employee records were uptodate.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Created and maintained detailed records of all office activities.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
- Utilized office management software to record and track customer information.
Education
GED -
Central Piedmont Community College
05.2022
Skills
- Customer service
- Administrative support
- Data entry
- Computer skills
- Willing to learn new things and contribute part of my knowledge
- Problem-solving
- Critical thinking
- Team collaboration
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Inventory management
LANGUAGES
Spanish Native
English Advanced Central Piedmont Community College
Timeline
Administrative Assistant
A&J Auto Center inc
01.2022 - 04.2025
Office Assistant
Mi Rancho Food Mart
01.2021 - 12.2021
GED -
Central Piedmont Community College
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