Human Resources and Workforce Operations professional with experience managing recruitment, onboarding, payroll administration, employee relations, staffing coordination, and compliance for a 200+ employee healthcare organization. Skilled in HRIS systems, workforce planning, and process improvement, with a proven ability to streamline operations, maintain accurate employee records, and partner with leadership to support organizational goals.
Work History
Staffing Coordinator | HR & Payroll Operations
1 Year 4 Months
Well-Spring Retirement Community | 03.2025 - Current
Coordinate workforce operations for 200+ employees, managing staffing, scheduling, attendance, and real-time workforce adjustments for approximately 90 employees daily.
Improve staffing coverage by filling an average of 25 open shifts per week, partnering with leadership and leveraging HRIS and scheduling systems to maintain operational continuity.
Partner with leadership and Talent Acquisition to support full-cycle recruitment, including application review, interviewing, candidate selection, onboarding, and new hire orientation.
Conducted 60+ new hire orientations and collaborated with department leaders to improve onboarding processes, ensuring a positive and efficient employee experience.
Process biweekly payroll for 200+ employees, including labor coding, PTO administration, employee status changes, payroll adjustments, and HRIS updates while ensuring accuracy and compliance.
Coordinate leave administration, including FMLA tracking, attendance management, and employee leave documentation in collaboration with Human Resources to ensure compliance with company policies.
Maintain HRIS, ATS, and employee records by processing Personnel Action Forms (PAFs), internal transfers, schedule changes, and workforce data to support accurate reporting and regulatory compliance.
Analyze staffing trends, recruitment activity, and workforce data using Excel, HRIS, and applicant tracking systems (ATS) to support workforce planning and operational decision-making.
Serve as a trusted resource for 200+ employees, supervisors, and leadership, providing guidance on onboarding, scheduling, leave requests, policies, and workforce-related processes.
Administrative Assistant
10 Months
Trinity Rehab at Well-Spring Retirement Community | 05.2024 - 03.2025
Maintained confidential employee and operational records with high accuracy
Coordinated schedules for healthcare professionals across multiple disciplines
Managed data entry and reporting using Excel and internal systems
Assisted with compliance-related administrative processes
Receptionist/ Office Coordinator
3 Months
Well-Spring Retirement Community | 02.2024 - 05.2024
Provided administrative and scheduling support in a fast-paced environment
Managed calendars, communications, and office operations
Maintained organized documentation and records
Certified Nursing Assistant
1 Year 6 Months
Well-Spring Retirement Community | 08.2022 - 02.2024
Provided patient care while maintaining accurate documentation and adherence to regulations
Partnered with healthcare staff to enhance patient care and outcomes
Monitored compliance with healthcare protocols and conducted timely reporting
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro | Greensboro, NC | 05-2023
Cum Laude
Member of PSY Chi
Psychology Organization
Associate of Science
Rockingham Community College | Wentworth, NC | 2021