Karla Alexandra Lopez Baltazar
Charlotte
Summary
Dedicated Sales Specialist with over six years of experience delivering high-impact sales solutions and consistently surpassing performance targets. Demonstrated expertise in driving revenue growth, expanding market presence, and building strong, lasting client relationships. Committed to providing exceptional customer service and contributing to organizational success through strategic sales initiatives and a customer-centric approach.
Overview
5
5
years of professional experience
Work History
Retail Development Coordinator
BeautyBio, Southeast
06.2023 - 08.2024
- Developed 158 accounts within the Southeast market.
- Corporate liaison for the Belk pilot program; point of contact for the in-store development within board meetings.
- Crafted training decks for Belk to pilot resulting in BeautyBio becoming the #1 prestige brand within the subsection of the department.
- Increased 149% from LY within the ramp up of this development.
- Coached a lead a team of 7 ambassadors towards the highest Sales per hour within the US market for Q1 and Q2.
- Lead training and development seminars to enhance accounts performance and brand awareness.
- Conducted weekly training and touch-bases on the prior performance and new developments.
- Organized and exceeded $2,000-$30,000 corporate events to attract new customers and increased sales.
- Developed strong relationships with all 158 accounts within 38 accounts BeautyBio became the top 5 brand for the month for volume exceeding $20k.
- Awarded coordinator of the quarter for 3 consecutive quarters.
- YTD results of $1.7M ranked 2nd within the US market.
Brand Partner
YSL, Charlotte
03.2022 - 09.2022
- Exceeded daily sales goal of 55% sales on prestige items.
- Color and Skin expert.
- Achieved a 20% increase in brands sold.
- Participated with third party vendors in training and events.
- Lead and organized a team into achieving the store's overall sales and goals.
Brand Partner
Giorgio Armani, Charlotte
07.2021 - 02.2022
- Aided in a $8,000 corporate event exceeding the goal of $4,500.
Lancôme Brand Manager
Ulta, Asheville
09.2022 - 01.2023
- Consistently ranked as the #2 sales associates at one of the highest selling cosmetics counters.
- Increased sales 43% from first month of employment to date.
- Pulled the counter out from a $19,000 deficit in two and half months and continued to increase sales monthly.
- #1 in the district of Lancôme boutiques.
- Made $440,023 net sales in the last year.
- Conducted regular training for staff on the use of new products and techniques.
- Organized and exceeded $1,000-$5,000 corporate events to attract new customers and increased sales.
- Developed strong relationships with consumers, leading to repeat business and referrals.
Front Desk Associate
Alpha Fitness Center, Hendersonville
06.2019 - 06.2021
- Assisted with new membership sign-ups, renewals and cancellations.
- Processed payments for memberships, classes and retail items.
- Maintained cleanliness in the retail area, front desk and work out areas.
- Resolved member concerns and escalated issues to management when necessary.
- Promoted and sold fitness-focused products such as energy drinks, protein bars and nutritional supplements by engaging with customers, understanding their fitness goals, and recommended tailored product solutions to support performance, recovery, and overall health.
Education
High School -
North Henderson High
Hendersonville, NC06.2021
Bachelor's Degree - International Business and International Management
University of North Carolina at Charlotte
Charlotte, NC05.2026
Skills
- Organized
- Sales Strategy & Execution
- Educational Development
- Hospitality
- Multi Tasking
- Clientele Development
- Customer Service
- Adaptable and Flexible
- Event Execution
- Relationship Building and Management
LANGUAGES
Spanish
English
Awards
Global Seal of Biliteracy
Timeline
Retail Development Coordinator
BeautyBio, Southeast
06.2023 - 08.2024
Lancôme Brand Manager
Ulta, Asheville
09.2022 - 01.2023
Brand Partner
YSL, Charlotte
03.2022 - 09.2022
Brand Partner
Giorgio Armani, Charlotte
07.2021 - 02.2022
Front Desk Associate
Alpha Fitness Center, Hendersonville
06.2019 - 06.2021
Bachelor's Degree - International Business and International Management
University of North Carolina at Charlotte
High School -
North Henderson High
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