Karina Pena Benitez
Warrenton
Summary
Dynamic and dedicated professional with experience at McDonald’s, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient order handling. Skilled in multitasking and cash handling, consistently maintaining a clean and organized environment while supporting team goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Raleigh, NC
12.2024 - 08.2025
Crew
Sephora
Cary, NC
10.2024 - 11.2024
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
McDonald’s
Cary, NC
08.2022 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Warren County Highschool
Warrenton, NCSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Flexible schedule
- Interactive communication skills
- Safety awareness
- Inventory restocking
- Telephone etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald’s
12.2024 - 08.2025
Crew
Sephora
10.2024 - 11.2024
Crew Member
McDonald’s
08.2022 - 09.2024
High School Diploma -
Warren County Highschool