Kari Shedrick
Holly Springs
Summary
Proven team player and adept at customer service, honed skills at American Eagle and as a former College Athlete at the University of North Carolina Charlotte. Excelled in time management and relationship building, surpassing seasonal goals by fostering professional demeanor and guest relations. Demonstrates problem-solving prowess and an outgoing personality, ensuring peak performance and customer loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Lowes Hardware
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Maintained accurate cash handling and balancing procedures daily.
- Provided product information and recommendations to boost sales performance.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Sales Associate
American Eagle
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
College Athlete
University of North Carolina Charlotte
08.2024 - 05.2025
- Managed time efficiently between academic studies and athletic commitments, ensuring success both in the classroom and in competition settings.
- Consistently met or exceeded goal-setting expectations established at the beginning of each season, demonstrating a strong work ethic and commitment to excellence.
- Maintained a high level of physical fitness throughout the season to ensure peak performance during games or competitions.
Cashier
Lowes Hardware
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Elementary Education
University of North Carolina At Charlotte
12-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Outgoing personality
- Relationship building
- Professional demeanor
- Adapt to diverse groups
- Guest relations
Timeline
Customer Service Cashier
Lowes Hardware
05.2025 - Current
College Athlete
University of North Carolina Charlotte
08.2024 - 05.2025
Cashier
Lowes Hardware
05.2023 - 08.2023
Sales Associate
American Eagle
06.2022 - Current
Bachelor of Arts - Elementary Education
University of North Carolina At Charlotte
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