Dynamic Lead Family Advocate with a proven track record at Regional Consolidated Services, skilled in effective communication and case management. Expert in conducting assessments and managing caseloads, ensuring families access vital community resources and support. Manages the initial process of registering families and children in Headstart.
Overview
23
23
years of professional experience
Work History
Lead Family Advocate
Regional Consolidated Services
08.2002 - Current
Empower families by providing them with tools and resources needed to make inform decisions about their futures.
Identify available community resources and programs for families.
Enhance family support by conducting thorough assessments and identifying specific needs.
Visit homes of families and maintain appropriate contact as directed by agency procedures.
Facilitate support groups for parents, fostering a sense of community and share learning experiences.
Maintain documentation of case progress, ensuring clear communication among all involved parties.
Develop individualized service plans for families, resulting in improve well-being and stability.
Train new Family Advocates in best practices to ensure consistent service delivery across the organization.
Document data and completed accurate updates to case records.
Manage heavy caseload using well-developed time management, organizational, and task prioritization skills.
Maintain detailed case histories, metrics and reports to meet strict standards.
Arrange medical and dental appointments for all students at HeadStart.
Education
Certificate - Mac Family Development Credential For Family Worke
Duke University
Durham, NC
11-2010
Associate Degree - Early Childhood Education
Randolph Community College
Asheboro, NC
06-2009
Skills
Effective communication
Case management
Case tracking and follow up
Eligibility assessments
Data collection
Family needs assessments
Home visits
Client interviewing
Microsoft Office Suite
File management
Conducting interviews
Timeline
Lead Family Advocate
Regional Consolidated Services
08.2002 - Current
Certificate - Mac Family Development Credential For Family Worke
Duke University
Associate Degree - Early Childhood Education
Randolph Community College
CPR and First Aid Certificated
By obtaining a CPR and First Aid certification, I have gained the knowledge and confidence to make a life-saving difference in emergency situations.