Karen Tejada
Charlotte
Summary
Highly organized and reliable employee with a strong customer service skills, ability to problem-solve and create a pleasant workplace environment. Able to work under pressure, fast-paced environment.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Cashier/Server
Showmars
Charlotte
07.2022 - Current
- Operated cash register efficiently and accurately, processing cash, gift cards, credit, and debit cards.
- Helped with onboarding process and training for new hires.
- Answered phone calls in relation to customer complaints, answering questions, and addressing concerns.
- Performed opening and closing procedures, including counting cash in registers and verifying bank deposits.
- Issued refunds, credits, and gift cards.
- Maintained cleanliness and organization of work area as I restocked supplies throughout the front of house.
- Provided customer support for loyalty program, including order placement, reward redemption and issue resolution.
- Maintained accurate delivery of food orders to designated tables while performing order packing duties.
Cashier
Food Lion
Charlotte
10.2021 - 06.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processing cash, gift cards, checks, credit, and debit cards.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Harris Teeter
Charlotte
07.2021 - 09.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Education
Associate of Applied Science - Health And Wellness
Central Piedmont Community College
Charlotte, NC 05.2025 - 03.2026
High School Diploma -
East Mecklenburg High School
Charlotte, NC06-2022
Skills
- Customer Service
- Money Handling
- Adaptability and Dependability
- Positive and professional
- Multitasking and prioritization
- Effective communication
- Attention to detail
- Conflict resolution
- Team collaboration
- Training and onboarding
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Associate of Applied Science - Health And Wellness
Central Piedmont Community College
05.2025 - 03.2026
Cashier/Server
Showmars
07.2022 - Current
Cashier
Food Lion
10.2021 - 06.2022
Cashier
Harris Teeter
07.2021 - 09.2021
High School Diploma -
East Mecklenburg High School