Karen Solberg

Experienced Revenue Cycle Analyst with 20+ years of expertise in delivering technical information in easily-understood terms. Highly communicative professional with superior problem-solving and troubleshooting skills. Adept at strategizing new data assessment methods. Proficient in Excel and Word, with a strong ability to validate workflows and stay updated with insurance plan policy changes. Known for sharing best practices with management, ensuring optimal performance and success.

• Dual domain consolidation to single domain: Our Healthcare system went through a transition with our financial application from a dual domain to a single domain to remove the custom interface. My role was critical to facilitating issues that were identified in the financial application with the transition. I would quickly identify the issue and escalate to the appropriate team for resolution in a timely manner. This project involved time management, multiple issue tracking, resolution and reporting out to operations for transparency.
• Ambulatory Surgery Center: This project involved setting up electronic billing for a stand-alone surgery center. I was the point person for Revenue Cycle to test charge flow, charge accuracy and validate all the criteria needed for accurate billing. I was also responsible for creating all financial reports to accurately track this line of business. This project involved working with a large group of people across the entire system to achieve electronic billing and documentation.
• Inpatient mPage (Electronic Super Bill): I was the lead person responsible to problem solve current system restrains to achieve correct charge capture in our billing system. I was also responsible for building new tables and reports, testing charge interfaces and training physicians on charge entry. In addition, I was instrumental in created work queues in our financial system, creation of new data tables, modifying and updating existing data tables, workflow training and modifications, creation of new reports for financial analysis and reconciliation.
• Professional Billing: I was responsible for building new data tables, testing interfaces, and the creation of professional fee charge reports. I was the lead analyst for the creation of financial billing and coding work queues, modifying and updating existing data tables, interface modifications, work-flow training and documentation, creation of new reports for financial analysis and reconciliation. This project also involved extensive problem solving, written and verbal communication to all levels of staff along with different vendors.