Karen Pena
Charlotte
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
4
4
years of professional experience
Work History
Cleaning Crew Member
Osmara Cleaning Service
Charlotte
03.2022 - Current
- Maintained cleanliness and organization of assigned areas in residential properties.
- Utilized cleaning equipment and supplies to perform various cleaning tasks.
- Followed safety protocols to ensure a secure working environment for all staff.
- Collaborated with team members to complete large cleaning projects efficiently.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Emptied trash cans and replaced liners.
- Dusted furniture, fixtures, and other surfaces.
- Provided excellent customer service when interacting with customers or colleagues.
- Stocked restrooms with paper products and soap dispensers.
- Followed established health codes while performing duties.
- Reported any damages or repairs needed to supervisor immediately.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Measured and mixed detergents with water for use in commercial cleaning.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned and restocked restrooms, ensuring hygiene standards were met.
- Kept business entrances clean, tidy and professional in appearance.
Education
Somoto High School
Somoto Madriz, NicaraquaSkills
- Surface sanitization
- Efficient cleaning techniques
- Restroom servicing
- Restroom maintenance
- Restroom sanitation
- Restroom upkeep
- Surface disinfecting
- Cleaning and cooking
- Cleaning cart organization
- Dusting techniques
- Sweeping and mopping
- Dishwashing
- Laundry services
- Laundry
- Basic maintenance tasks
- Housekeeping
- Kitchen support
- Flexibility
- Flexibility and adaptability
- Dependability and reliability
- Physical stamina
- Attention to detail
- Team collaboration
- Customer service
- Customer service-focused
- Professional appearance
- Flexible hours
- Schedule flexibility
- Restroom sanitation
- Sweeping and mopping
Languages
Spanish
Professional
Timeline
Cleaning Crew Member
Osmara Cleaning Service
03.2022 - Current
Somoto High School