Karen Montoya Flores
Statesville
Summary
Dedicated and dependable warehouse professional with nearly 3 years of experience at GXO and hands on knowledge across multiple warehouse departments. Experienced in clerical operations, order accuracy, inventory location, workflow support, problem solving, and team collaboration. Recognized as a fast learner, strong communicator, and bilingual team member who works well both independently and in team environments. Seeking a position where I can use my experience, attention to detail, and leadership potential to support daily operations and help the team succeed.
Overview
2027
2027
years of professional experience
2019
2019
years of post-secondary education
Work History
Material Handler / Clerk
GXO
Statesville
05.2023 - Current
- Cross trained in multiple warehouse departments and trusted to support different operational areas as needed
- Worked as a Clerk in Packout, where I corrected order issues, updated shipping addresses, and helped locate missing items to ensure order accuracy
- Worked as a Clerk in Replans, where I located boxes in C racks and helped track down lost inventory throughout the warehouse
- Worked as a Clerk in 6RS, where I helped induct orders onto chucks and ensured needed orders were released to the floor and Packout in a timely manner
- Supported workflow efficiency by helping solve order and inventory issues quickly and accurately
- Built strong knowledge of warehouse processes, shipping flow, and department coordination
- Demonstrated reliability, flexibility, and willingness to learn by successfully training in all warehouse departments
- Used as a translator throughout the warehouse
Walmart Associate
Walmart
Mocksville
07.2022 - 09.2022
- Completed customers’ online grocery orders quickly and accurately
- Loaded groceries into customer vehicles in an organized and efficient manner
- Delivered friendly, respectful customer service in a high-volume environment
- Maintained speed and attention to detail while meeting order demands
Warehouse Material Handler
Springboardsolutions
South Bend
- Worked on an assembly line producing canned carpet cleaning products
- Assisted with product assembly while maintaining speed, accuracy, and line efficiency
- Helped prevent production delays by keeping workflow moving and avoiding backups on the line
- Followed safety procedures while handling products in a fast-paced warehouse environment
Waitress
Taqueria Tacotento
Statesville
- Managed multiple front-of-house responsibilities during busy shifts, especially during COVID staffing shortages
- Took customer orders, served tables, and handled register transactions
- Prepared fresh beverages and restocked supplies needed for daily business operations
- Maintained cleanliness of the restaurant and assisted with closing duties
- Demonstrated independence and reliability by helping run restaurant operations when short-staffed
Waitress /Head Hostess
Showmars
Mooresville
- Greeted guests and provided friendly customer service
- Took customer orders and handled pickup orders efficiently
- Restocked straws, napkins, and ice as needed throughout shifts
- Cleaned soda machines, restrooms, and dining areas to maintain cleanliness standards
- Assisted in training new staff on restaurant procedures and customer service standards.
- Collaborated with team members to ensure smooth restaurant operations during busy shifts.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Developed positive relationships with regular customers through friendly conversation.
- Participated in team meetings to discuss new menu items or changes in policy.
- Swept floors and completed end-of-shift register closing duties
Education
Lake Norman High School
Mooresville, North CarolinaSkills
- Warehouse Operations
- Team Support & Leadership Potential
- Clerical / Administrative Warehouse Tasks
- Order Accuracy & Problem Resolution
- Inventory Tracking & Box Location
- Shipping & Packout Support
- Multitasking in Fast-Paced Environments
- Strong Communication Skills
- Bilingual: English & Spanish
- Teamwork & Independent Work
- Adaptability & Cross-Training
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Material Handler / Clerk
GXO
05.2023 - Current
Walmart Associate
Walmart
07.2022 - 09.2022
Warehouse Material Handler
Springboardsolutions
Waitress
Taqueria Tacotento
Waitress /Head Hostess
Showmars
Lake Norman High School