Karen Lemire
Thomasville,NC
Summary
Dedicated bilingual care manager with expertise in care planning, case assessments, and service coordination. Committed to enhancing client well-being through effective communication and culturally competent support.
Compassionate professional with extensive experience in case assessments and service coordination. Known for fostering trust through empathetic communication, ensuring clients receive personalized care and access to essential resources.
Overview
11
11
years of professional experience
Work History
IDD Bilingual Care Manager
Partners Behavioral Management
Statesville, NC
12.2022 - 01.2025
- Coordinated care plans and services for clients to enhance overall well-being.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Collaborated with multidisciplinary teams to ensure effective communication and service delivery.
- Monitored client progress and adjusted care plans based on evolving needs and feedback.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
Qualified Professional for IDD Individuals
Abound Health
Mint Hill, NC
11.2020 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Bilingual Intensive In-Home Qualified Professional
Turning Point Homes, Inc.
Charlotte, NC
08.2017 - 09.2020
- Developed individualized treatment plans to address client needs effectively.
- Coordinated therapeutic interventions, fostering positive behavior changes in clients.
- Provided crisis intervention support, ensuring safety and stability for at-risk individuals.
- Trained families on therapeutic techniques to reinforce skills learned during sessions.
- Encouraged a strengths-based approach to treatment through focusing on each client''s unique abilities and fostering personal growth.
- Strengthened client resilience through teaching coping skills, stress management techniques, and problem-solving strategies.
- Increased client engagement by establishing rapport and trust, using active listening and empathy during sessions.
- Maintained professionalism throughout all interactions with clients, families, team members, supervisors, and other service providers.
- Improved parent-child relationships through teaching positive parenting techniques and facilitating bonding activities during home visits.
- Assisted clients in achieving self-sufficiency by helping them develop goal-setting skills and supporting their steps towards independence.
- Enhanced family functioning through providing in-home support, crisis intervention, and skill-building activities.
- Maintained accurate documentation of client interactions, progress reports, and case notes according to regulatory requirements.
Therapeutic Foster Partent
Carolina Therapeutic Services- Foster Care
Gastonia, NC
06.2014 - 06.2020
- Provided emotional support and stability to children in foster care, fostering positive relationships.
- Implemented therapeutic activities that promoted emotional and behavioral development.
- Collaborated with social workers and therapists to ensure comprehensive care for children.
- Monitored progress and documented behavioral changes, facilitating effective communication with stakeholders.
- Advocated for children's needs during meetings with educational and health professionals.
- Organized and participated in regular family meetings to discuss progress, concerns, and future goals for each child in my care.
- Maintained detailed documentation of each child''s progress, ensuring accurate records for future reference and treatment planning.
- Managed challenging behavior through crisis intervention techniques while maintaining a calm demeanor under pressure situations.
- Provided consistent structure and routine, enabling children to feel secure and develop healthy habits.
- Developed strong relationships with biological families to support reunification efforts when appropriate.
- Provided emotional support to children during difficult times, offering a compassionate ear and guidance when needed.
- Addressed behavioral challenges using therapeutic techniques, resulting in improved coping skills for the child.
- Participated in ongoing training programs to stay current on best practices for therapeutic foster parenting and enhance my skills as a caregiver.
- Promoted positive behaviors through reinforcement strategies, contributing to the overall well-being of children in my care.
- Coordinated medical appointments and therapy sessions, prioritizing the health needs of each child in my care.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Prepared and maintained individual beds and personal space for foster children.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Facilitated family meetings to ensure communication and collaboration between family members.
Education
Bachelor of Arts - Psychology
New Jersey City University
Jersey City, NJ05-2004
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medication reviews
- Staff supervision
- Translating for Hispanic families
- Translating care plans and documents
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Gardening
- Reading
- Watching Movies and TV Shows
- Music
- Baking
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Painting
- Road Trips
Timeline
IDD Bilingual Care Manager
Partners Behavioral Management
12.2022 - 01.2025
Qualified Professional for IDD Individuals
Abound Health
11.2020 - 02.2023
Bilingual Intensive In-Home Qualified Professional
Turning Point Homes, Inc.
08.2017 - 09.2020
Therapeutic Foster Partent
Carolina Therapeutic Services- Foster Care
06.2014 - 06.2020
Bachelor of Arts - Psychology
New Jersey City University