Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Durrett

WILSON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to re-enter the field of Special Education.

Overview

30
30
years of professional experience

Work History

Account Representative

Erika Thomas State Farm Insurance
10.2017 - Current
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Kept detailed records of customer interactions for optimal traceability.
  • Conducted comprehensive risk assessments, providing valuable insights to clients on potential exposures and coverage gaps.
  • Built strong relationships with clients, resulting in a high level of trust and numerous referrals for new business.
  • Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to insurance policies.
  • Handled multi-line accounts encompassing property and casualty insurance as well as life and health policies with diligence and attention to detail.

Benefits Specialist

Aflac
03.2017 - 09.2017
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
  • Business to business insurance sales.

Owner/Co-Owner, Staff Member

Play Date of Wilson Drop In Child Care
10.2008 - 02.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Cared for children with a wide array of ages and ability levels.
  • Engaged with children in creative play.

Exceptional Children's Teacher

Nash-Rocky Mount Public Schools - Northern Nash High School
11.2002 - 08.2007
  • Established a positive classroom environment that encouraged open communication and mutual respect among students, promoting a strong sense of community and belonging.
  • Coordinated with support staff such as speech therapists and occupational therapists to ensure comprehensive services were provided for exceptional children.
  • Enhanced student learning experiences by incorporating hands-on activities and group projects into daily lessons.
  • Implemented differentiated instruction strategies to accommodate diverse learning styles, leading to improved academic performance for all students.
  • Provided timely feedback on student work, enabling them to make necessary adjustments and improve their skills consistently.
  • Served as a liaison between parents, school administration, and outside agencies, facilitating effective communication and collaboration to support student success.
  • Facilitated small group instruction to address individual learning needs.
  • Planned daily activities to keep students engaged and on track with learning goals.
  • Collaborated with other educators to develop instructional strategies.
  • Conducted assessments of students to determine individual needs.
  • Maintained accurate records of student progress and attendance.
  • Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
  • Designed individual education plans to encourage student growth according to different learning abilities and needs.
  • Developed Individual Education Plans for students with special needs.
  • Provided emotional support to students and families.

Exceptional Children's Teacher

Wilson County Schools - Beddingfield High School
08.1999 - 11.2002
  • Participated in ongoing professional development opportunities related to special education trends and best practices, continually refining teaching methods for optimal results.
  • Maintained accurate records of student progress and achievement, using this information to inform instructional planning and goal-setting processes effectively.
  • Monitored student performance to evaluate effectiveness of instructional strategies.
  • Worked closely with parents and guardians to address students' issues on multiple fronts.
  • Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Promoted memory, cognition and language development with hands-on activities and individualized instruction.

Tutor, Special Needs Students

Southridge Learning Center
08.1999 - 08.2000
  • Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
  • Maintained detailed records of student progress, achievements, and challenges faced throughout the school year to inform future instructional planning efforts.
  • Conducted ongoing assessments of student strengths and weaknesses, adjusting instructional approaches accordingly to maximize each individual''s potential for success.
  • Acted as a resource for fellow educators seeking guidance on best practices in supporting special needs students within their classrooms, sharing expertise and insights based on years of experience.

Special Education Teacher

Edgecombe County Public Schools - West Edgecombe School
08.1995 - 08.1999
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.

Education

No Degree - Special Education - Graduate Non-Degree

East Carolina University
Greenville, NC
05-1996

Bachelor of Arts - Psychology

Barton College
Wilson, NC
08-1994

Skills

  • Student engagement
  • Document management
  • Goal oriented
  • Small group instruction
  • Experience in writing IEPs
  • Relationship building
  • Co-teaching experience
  • Lesson planning
  • Collaborative teamwork
  • Inclusion strategies
  • Group and individual instruction
  • Motivating students
  • Parent communication
  • Social skills development

Timeline

Account Representative

Erika Thomas State Farm Insurance
10.2017 - Current

Benefits Specialist

Aflac
03.2017 - 09.2017

Owner/Co-Owner, Staff Member

Play Date of Wilson Drop In Child Care
10.2008 - 02.2017

Exceptional Children's Teacher

Nash-Rocky Mount Public Schools - Northern Nash High School
11.2002 - 08.2007

Exceptional Children's Teacher

Wilson County Schools - Beddingfield High School
08.1999 - 11.2002

Tutor, Special Needs Students

Southridge Learning Center
08.1999 - 08.2000

Special Education Teacher

Edgecombe County Public Schools - West Edgecombe School
08.1995 - 08.1999

No Degree - Special Education - Graduate Non-Degree

East Carolina University

Bachelor of Arts - Psychology

Barton College

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Karen Durrett