Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kara Woods

Waynesville

Summary

Dynamic insurance professional with a proven track record at Clay Dangerfield State Farm, excelling in claims analysis and contract negotiation. Adept at fostering strong customer relationships, I consistently enhance client satisfaction and ensure regulatory compliance, driving improvements in policyholder protection and service delivery.

Overview

30
30
years of professional experience
1
1
Certification

Work History

State Farm Insurance Agent

Clay Dangerfield State Farm
Waynesville
03.2022 - Current
  • Analyzed claims data to determine potential areas of improvement for policyholders' protection.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.

Social Worker

Haywood Nursing and Rehabilitation
Waynesville
03.2017 - 03.2021
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Facilitated group therapy sessions for clients with similar issues or experiences.
  • Maintained accurate records of client progress and interactions according to agency standards.
  • Conducted assessments of client needs, strengths, and resources to develop treatment plans.
  • Collaborated with family members to provide comprehensive support services to clients.

General Manager of Food Service

Hardees
Waynesville
01.2007 - 02.2017
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Developed relationships with key customers to maximize revenue potential.
  • Provided feedback regarding menu suggestions from customers in order to improve overall dining experience.
  • Trained and supervised staff members in all aspects of restaurant operations.
  • Scheduled staffing levels according to expected business volume on a daily basis.
  • Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.

General Manager

Taco Bell
Waynesville
04.1995 - 01.2007
  • Monitored daily financial transactions and prepared weekly reports for management review.
  • Developed relationships with key customers to maximize revenue potential.
  • Implemented cost-saving measures throughout the organization without compromising quality of product or service delivery.
  • Trained new hires on company policies and procedures.
  • Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

High School Diploma -

Tuscola High School
Clyde, NC
05-1988

Skills

  • Claims analysis
  • Contract negotiation
  • Regulatory compliance
  • Customer relationship management
  • Insurance policy writing
  • Data management

Affiliations

I enjoy motorcycle riding and spending time with my family.

Certification

  • Licensed in Property, Casualty & Health

Timeline

State Farm Insurance Agent

Clay Dangerfield State Farm
03.2022 - Current

Social Worker

Haywood Nursing and Rehabilitation
03.2017 - 03.2021

General Manager of Food Service

Hardees
01.2007 - 02.2017

General Manager

Taco Bell
04.1995 - 01.2007

High School Diploma -

Tuscola High School

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Kara Woods