Kara Van Buren
Wilmington
Summary
Dedicated and customer-focused professional with experience in client interaction, administrative support, and problem management. Adept at delivering excellent customer service, handling inquiries, and maintaining effective communication. Seeking to leverage customer service and problem-resolution expertise in a dynamic banking environment at Live Oak Bank.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Project Manager (Part-Time/Full-Time)
Triad Construction and Painting LLC
09.2021 - Current
- Served as the primary point of contact for homeowners and contractors, providing consultations on renovation projects
- Assessed project scopes for kitchen and bathroom remodels, ensuring accurate estimates and planning
- Coordinated project timelines, materials, and subcontractor assignments to ensure timely completion
- Maintained clear and professional communication to address client concerns and ensure satisfaction
- (Worked part-time at Triad Construction and Painting LLC while employed full-time at Gibsonville Elementary School.)
ACES Group Leader (Full-Time)
Gibsonville Elementary School
09.2021 - 06.2023
- Managed daily communication with faculty, parents, and staff to ensure a structured learning environment
- Led group activities focused on reading, arts, and physical education
- Provided responsive and professional communication to parents and staff, ensuring concerns were addressed efficiently
- Effectively administered program operations in the absence of the site coordinator
- Developed strong problem-solving skills in a fast-paced, high-interaction setting
Sales Associate
UPS Store 3305
11.2020 - 06.2021
- Delivered exceptional customer service across four store locations
- Assisted clients with shipping, printing, and mailbox services
- Efficiently handled financial transactions and provided product recommendations
Education
Associate - Science
Cape Fear Community College
Wilmington, NC07.2020
Skills
- Customer Service & Communication Excellence
- Problem Resolution & Conflict Management
- Customer Support Experience
- Administrative & Organizational Expertise
- Microsoft Office Suite Proficiency
- Project Leadership & Coordination
- CPR Certified & First Aid Certified
Certification
NC Nail Academy 2, Greensboro, NC, Nail Technician Certification, 12/23, 01/24
Additional Information
Passion for assisting customers and resolving concerns efficiently., Strong ability to adapt in fast-paced environments., Interest in banking and financial customer support.
Timeline
Project Manager (Part-Time/Full-Time)
Triad Construction and Painting LLC
09.2021 - Current
ACES Group Leader (Full-Time)
Gibsonville Elementary School
09.2021 - 06.2023
Sales Associate
UPS Store 3305
11.2020 - 06.2021
Associate - Science
Cape Fear Community College
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